Reporting Problems with Mac Rhino


(Marlin Prowell) #1

Found a bug?

Great! We'd love to hear about it.

Someone else may have reported the same problem, so:

  1. Please search this forum before you create a new topic.
  2. Read just for the Mac.
  3. Read the Frequently Asked Questions - a good resource for common problems.

Still have something new?

  1. Click the New Topic button at the top of this page.
  2. To include files with your post, at the top of Create a new topic window, click the Upload button .
  3. Write a great bug report:

How to write a great bug report

We want to fix the problems you see, but first we have to duplicate the problem. Writing a great bug report helps us do that. Include as much detail as possible, even if it seems obvious to you. Assume you are the only person having the problem.

A great bug report includes:

  1. Each step you perform to reproduce the problem. When running
    commands, note whether you ran a command from the application, or
    typed a command. Be specific when describing the command you start.
  2. What happened after each step.
  3. What you wish happened instead.
  4. A model that demonstrates the problem.
  5. A screenshot of the problem.
  6. A description of your hardware and Rhino version:
    a. Open the About Rhinoceros panel.
    b. Click the More info… button. This opens a new window that displays a description of your computer.
    c. Click the Copy to clipboard button. This copies the information to your clipboard.
    d. Paste the copied computer description into the post.
  7. Does this problem happen with every model, or just a certain model? If the problem is with just some models, we will need a copy of your model to duplicate the problem.

Sending a large file to us

If you have a small file that would help us find a problem, you can attach it to your post in this forum.

If your file is very large:

  1. Go to the McNeel File Upload web page.
  2. Enter your information and use tech@mcneel.com as the recipient address at McNeel, and be verbose in your description of your problem.

Lag and beachballing
Cursor Freezing
Saving as PDF issues
Rhino uses 100% of CPU every 5 minutes (and locks)
Freeze again and again
Picture Frame Print
Rhino running slow when dragging / moving 2D lines
Rhinoceros Mac version: 2014-04-21: I have problems printing paper and pdf
Mac Rhino Crashes with putting dimensions
Sidebar spacing issue in the Rhino for Mac WIP
Rhino 5 for Mac Release Candidate 2 for 5.2
Rhino 5 for Mac Release Candidate 3 for 5.2
Rhino 5 for Mac Release Candidate 4 for 5.2
Rhino 5 for Mac Release Candidate for 5.2
Rhino 5 for Mac Release Candidate 5 for 5.2
Rhino 5 for Mac Release Candidate 6 for 5.2
Rhino 5 for Mac Release Candidate 7 for 5.2
Ai export failed
Anti Aliasing
Rhino for Mac Release Candidate 2
History failed to update object
Crashing while sleeping
Gh becomes unresponsive for a few seconds
Rhino 5 for Mac Release 5.1
Rhino 5 for Mac Release 5.0.2
Rhino 5 for Mac Release 5.0.1
Extremely Slow Performance
Rhino 5 for Mac Release Candidate 4
Rhino 5 for Mac Release Candidate 3
Rhino Mac crash and machine shuts down
Rhino for Mac Release Candidate 1
EXPORT problems
Using gum ball to scale Mesh object crash's Rhino
Crashes when trying to export to AI
3d mouse is no longer smooth since last update
(Marlin Prowell) #2

(Marlin Prowell) #3

This topic is now pinned. It will appear at the top of its category until it is either unpinned by a moderator, or the Clear Pin button is pressed.


Rhino 5 for MAC is filling up RAM-memory
Viewport rendering issues, views are just blank white