In rare occasions with Rhino v6 (and even rarer in v7) you may encounter a cloud zoo (rhino account) licensing loop that says something like “rhino needs a license, please enter your email” which you will do, and see “license found! log in with (your name)” which you do, and that takes you your rhino account, which asks you to login and allow access, then says "login successful " go back to rhino-
when leads you back to rhino which says “rhino needs a license”
and then you use grown up words and throw your keyboard across the room…
good news! There are two fixes for this. One easy, and one slightly more advanced easy…
Easy method-
when rhino pops up the dialog asking for your email, look in the lower left and click options.
-click remove license
-rhino will close.
-re-lauch rhino and that same dialog should pop up.
-enter your email and click next
-rhino should find your license
-login to your account and click allow.
-go back to Rhino and wait a few seconds, rhino should launch this time.
If that fails, the more advanced method is:
- close rhino and go to this folder in a file browser
%appdata%\McNeel\Rhinoceros\6.0\License Manager\Licenses
-clear the contents of the folder but KEEP the folder.
-empty your trash.
-restart rhino, and enter your email and login as prompted.
rhino should start as expected.
notes-
-this link points you to a v6 folder, this is correct even if you have v7, or the wip v8.
-please let us know if these fixes do not fix your licensing loop, as we need to help you because something weird is now happening.
-as always, if you can’t sort a rhino problem quickly with a forum or google search, please hit us up at tech@mcneel.com or call 206-545-6877
happy modeling!
-Kyle