I own a new laptop with an intel 9 core processor. When I connect my laptop to my monitor I don’t have issues with rhino freezing up.
My file is 231 MB large. I’m not sure why rhino keeps freezing when I open my file. I keep all other programs/browsers closed when I use rhino.
open a blank rhino file, and run the systeminfo command.
please post the report it generates.
is it all files that freeze or just one specific file?
It happens as I work more on a file.
Here’s the system info:
Rhino 8 SR17 2025-3-7 (Rhino 8, 8.17.25066.07001, Git hash:master @ b14fcd901289f8715631debb308bc919a4988e07)
License type: Educational, build 2025-03-07
License details: Cloud Zoo
Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 31GB)
.NET 7.0.0
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) Arc™ Graphics (Intel) Memory: 2GB, Driver date: 6-8-2024 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 4070 Laptop GPU (NVidia) Memory: 8GB, Driver date: 11-11-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 561.19
> Integrated accelerated graphics device with 1 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-11-2024
Driver Version: 32.0.15.6119
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
any chance his happens when the machine is on battery power, or is it always plugged in?
The only issue I see is your graphics card drivers are both a bit out dated.
let get those tuned up and give it another go.
grab a new driver from Nvidia for your RTX 4070 here-
and grab the intel update tool here-
https://dsadata.intel.com/installer
when you install the nvidia driver use the custom/ advanced option and choose the “clean install” option
The file freezes when I have my laptop plugged in, but not when I connect to my monitor.
Thank you so much! I will update the graphics card drivers.
ah, ok.. in that case-
there are some settings you should fiddle when the machine is hooked to the 2nd monitor.
see this thread-
The most important thing, is to make sure the laptop monitor is set to be the main. This forces it to pass thru to the secondary.
Thank you so much!! Rhino is working perfectly now! 
Sorry to bother again but Rhino froze and crashed after I tried to switch to a different viewport. Could the file be bugged?
that tends to implicate either the individual file has some bad stuff in it ( you can use the selbad command to check it) or your graphics drivers are still misbehaving.
does the file have any imported blocks or materials that may be misbehaving?
post your systeminfo again so we can see what changes have been made-
post your file if you can do so publicly, upload it here if it needs to stay private.
I imported some images into the file to use for reference while sculpting and I did not find any objects using Selbad. I’m still new to Rhino so maybe I missed something but I did check all the layers.
Here is a link to my file: Dissection toy.3dm - Google Drive
Here is my system info:
Rhino 8 SR17 2025-3-7 (Rhino 8, 8.17.25066.07001, Git hash:master @ b14fcd901289f8715631debb308bc919a4988e07)
License type: Educational, build 2025-03-07
License details: Cloud Zoo
Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 31GB)
.NET 7.0.0
Computer platform: LAPTOP - Unplugged [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) Arc™ Graphics (Intel) Memory: 2GB, Driver date: 3-18-2025 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Laptop lid is possibly closed
- Windows Main Display attached to adapter port #1
Primary OpenGL: NVIDIA GeForce RTX 4070 Laptop GPU (NVidia) Memory: 8GB, Driver date: 3-14-2025 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 572.83
> Integrated accelerated graphics device with 1 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-14-2025
Driver Version: 32.0.15.7283
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.17.25066.7001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Thank you!
hmmm, model pops right open here-
but it does show a bad object when I run selbad.
specifically this surface which you can identify by running extractbadsrf
I’m thinking you may still have a graphics card driver issue.
when you updated, did you do the advanced/custom install method or the basic/simple?
if you did the simple version (for the nvidia) do it again, but use the custom/advanced method and choose the clean install option then run the installer again.
I’ll delete that object! when I installed the graphics drivers I did the advanced install and selected the clean install option. Should I try reinstalling the graphics drivers again?
