Rhino 6 not starting up

[Alan_Farkas (Alan Farkas (he/him))]

Just recently my Rhino 6 stopped loading. It just gets hung up during startup.

• Could possibly be due to Windows auto update. I have not tried making my system revert yet. Hoping not to have to do that.

• It might have been b/c I tried to get Vray working again. So I uninstalled Vray to take that out of the equation. Still no luck.

• Then…
  
  It looked like it was hanging up on “RPC” plugin. (Not something I personally installed, so I went into Safe mode - it started right up - and deselected it under plugins.

• Back in regular mode it started hanging up on “creating viewports” - or some version of that phrase.

I have it working on my laptop (with Vray as well) but my desktop has crapped out.

Little help?

Thanks,

Alan

Rhino 6 SR21 2019-12-17 (Rhino 6, 6.21.19351.09141, Git hash:master @ 4d373f64ffb55e3a8d607d9618590728d86fb1e9)
License type: Commercial, build 2019-12-17
License details: Cloud Zoo. In use by: Alan Farkas ()

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: DESKTOP-RO9R8FT

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce RTX 2070 (NVidia) Memory: 8GB, Driver date: 10-24-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 441.12

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 10-24-2019
Driver Version: 26.21.14.4112
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.21.19351.9141

[pascal (Pascal Golay)]

Hi Alan - if you start in safe mode, disable Vray and then start normally, anything good happen?

-Pascal

[Alan_Farkas (Alan Farkas (he/him))]

Hi Pascal,

Vray is no longer installed in the system, and does not show up in the Plugins list anymore.

[John_Brock]

Is there any chance, Windows has updated and you’re in a reboot delay?

[Alan_Farkas (Alan Farkas (he/him))]

Windows had indeed updated. What’s a “reboot delay” and how do I know if I am/fix it?

Thanks,

Alan

[John_Brock]

Windows 10 by default downloads and installs updates. It then waits until your outside of “active hours” when the computer is left running to reboot.
In theory, it’s not a bad idea.
In practice, problems like this are far more common.

I have tweaked the settings in Check for Updates so I know when updates happen when restarts are needed, and I choose when to do the downloading, installing, and restarting.

These are my settings:

Another way is to look at your Windows shutdown options under the Start Button. Click the button and if a reboot is staged, instead of Sleep/Shutdown/Restart, it will say Sleep/Install updates and Shutdown/Install updates Restart.

[Alan_Farkas (Alan Farkas (he/him))]

No luck. Made sure Windows comp0letely updated. This is where I’m getting hung up.

[wim (Wim Dekeyser)]

Hi Alan -

@Alan_Farkas

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 10-24-2019
Driver Version: 26.21.14.4112
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 8 GB

This shows that your driver installation is messed up. A Windows update can cause that. Please try installing the drivers for your GPU again. If a normal installation doesn’t do it, you can try a clean uninstall-reinstall.
-wim

[Alan_Farkas (Alan Farkas (he/him))]

Thanks. Will try it.

And when you say clean uninstall-reinstall, you’re talking about the GPU driver? In case I need it, can you suggest a post that explains the best way to do that?

Thanks,

Alan

[wim (Wim Dekeyser)]

@Alan_Farkas

In case I need it, can you suggest a post that explains the best way to do that?

Hi Alan - I tend to point to this post:

WIP (5.9.2017) :s-----l-----o-----w-----e------s-------t display ever ;)

The only thing I can recommend trying here is to completely uninstall and delete the current video drivers using the Device Manager…and then re-install them… Follow these steps… Start the Device Manager [DM-access] Expand the device tree (Note: My images show 2 display adapters, yours will probably only show one, the Intel)…so just work with that one. [DM] Right-click on the Intel display device and select “Uninstall” [UninstallDriver] CHECK the option “Delete the driver softw…

… and stress to not to forget step 4 of the uninstalling part.
-wim

[Alan_Farkas (Alan Farkas (he/him))]

So, I did the system update.
I did the above suggestion for uninstall/reinstall/restart newest GPU (studio) Driver.
Still no good.

Now my system is saying theres ANOTHER UPDATE and the date is sort of weird, no?

Should I update to that “1968” thing, or should I try to “Rollback” my system? (I would have to use the built-in Windows abilities b/c I don’t have my system backed up right now)

UPDATE: Did the latest Windows Update (research said that the “1968” thing was ok) But not change starting up Rhino.

Should I reinstall Rhino? (FYI Rhino Safe Mode starts right up. Wouldn’t this mean that my problem is somewhere in my Rhino software or plugins?)

UPDATE AGAIN: Uninstalled and Re-Installed Rhino. Working now.