Rhino 6 Crashing on Startup

Every time I start up rhino it locks up on this screen. I had a period of time that I didnt have any issues. I have unistalled and reinstalled and still issue continues.

2080TI Nvidia, i7 6700K , Windows 10

Can you start Rhino in safe mode? If so, can you run SystemInfo in Rhino and copy/paste the results here?

Hi Helvetosaur,

Yes I can run it in safe mode. Heres the system information:

Rhino 6 SR27 2020-6-24 (Rhino 6, 6.27.20176.05001, Git hash:master @ ba2c30de00be5a8b210bc297715204e941911799)
License type: Educational, build 2020-06-24
License details: Stand-Alone

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-TLPDAUM

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce RTX 2080 Ti (NVidia) Memory: 11GB, Driver date: 6-21-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 451.48

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 6-21-2020
Driver Version: 27.21.14.5148
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 11 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.27.20176.5001

Hmm, something looks wrong here:

image

Rhino does not seem to fully recognize the video driver (which looks up to date).

If running a repair of Rhino via the Windows programs panel

image

doesn’t help, maybe try a clean uninstall/reinstall of the video driver?

Hi Helvetosaur,

I did the repair and still comes up as Null. I have also already done two clean installs this morning, but can do another one.

Rhino 6 SR27 2020-6-24 (Rhino 6, 6.27.20176.05001, Git hash:master @ ba2c30de00be5a8b210bc297715204e941911799)
License type: Educational, build 2020-06-24
License details: Stand-Alone

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-TLPDAUM

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce RTX 2080 Ti (NVidia) Memory: 11GB, Driver date: 6-21-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 451.48

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 6-21-2020
Driver Version: 27.21.14.5148
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 11 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.27.20176.5001

Of the video driver?

Sorry - No i havent unstalled the video card. I will now.

Unistalled and reinstalled video card to latest drivers and sitll having the same issue: Rhino 6 SR27 2020-6-24 (Rhino 6, 6.27.20176.05001, Git hash:master @ ba2c30de00be5a8b210bc297715204e941911799)
License type: Educational, build 2020-06-24
License details: Stand-Alone

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-TLPDAUM

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce RTX 2080 Ti (NVidia) Memory: 11GB, Driver date: 6-21-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 451.48

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 6-21-2020
Driver Version: 27.21.14.5148
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 11 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.27.20176.5001

I went under my system information :

Can you run SystemInfo when not in safemode?

Did you get the video driver directly from Nvidia’s website driver page?

https://www.nvidia.com/download/find.aspx

Also: Did Windows 10 recently update itself just before this behavior began?

I can only run system info when in Rhino Safe Mode. Yeah, I downloaded the driver directly from Nvidia. This behavior has been happening for a while and I was able o resolve by uninstall/reinstall rhino to fix the issue. I have tried this technique and was not successful 3 to 4 times today.

I think the video information in systeminfo may be misleading in this case since Rhino runs differently when in safemode. Did you install any plug-ins?

I dont have any plugins.

I used to have Rhino’s Lumion plugin about 2 months ago but had to reinstall rhino and never reinstalled it.

Open pluginmanager and make sure that Lumion is not listed in there.

Confirmed - Its not installed.

Ok- this is very werid… If I open rhino directly from .exe it gives me the black screen. If I open one of my files it opens without a problem… I probably didnt have to reinstall rhino so many times… I just need to open existing files…

Rhino 6 SR27 2020-6-24 (Rhino 6, 6.27.20176.05001, Git hash:master @ ba2c30de00be5a8b210bc297715204e941911799)
License type: Educational, build 2020-06-24
License details: Stand-Alone

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-TLPDAUM

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce RTX 2080 Ti (NVidia) Memory: 11GB, Driver date: 6-21-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 451.48

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-21-2020
Driver Version: 27.21.14.5148
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 11 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.27.20176.5001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Can you try the Rhino 7 WIP to see if you get the same result? I’m still baffled at what is going on.