I have been running Rhino 4 for years and I have just downloaded the Rhino 6 Evaluation to try.
On my Dell Inspiron 7573 laptop (Intel i7-8550 with 12G RAM with Win10-64bit) the install appears to run to completion and it reports a successful install but when I try to run Rhino 6 nothing happens. Neither Normal or Safe mode works.
When I look at the registry, under HKEY_CURRENT_USER/Software/McNeel/Rhinoceros/6.0, the only subfolder I see is the Install one.
On my desktop where it did install correctly I see a number f other sub-folders below the 6.0 entry.
Mcneel support suggested it was an old display driver and sent me a link to update it, but it had no effect and have given up and can’t offer any further suggestions.
Unless anyone has anymore suggestions I guess I’m stuck with Rhino 4 on my laptop.
I sent you instructions to capture a log of the processes that happen up to failing.
It won’t fix anything but it might give the developers more clues what what is failing on that computer.
When did you download your copy? Could it be the same version I had trouble with?
I’ve now downloaded and installed the version from earlier this week and it starts and runs just fine.
Also, try turning off your anti-virus software. I have problems every now and the with Panda Dome blocking applications without a warning. Just because they are recently created/installed.
The link to the similar issue led me to the log files.
The latest set of log files is attached if it will help. On a casual review of the files, there seems to be a lot of errors reported, but I don’t know if that is normal or not.
Hopefully the log files can help diagnose the problem.
To answer a previous question, I am trying to install the latest version, rhino_en-us_6.20.19322.20361, downloaded on 11/21/19.
Out of interest, Rhino 7 WIP (rhino_en-us_7.0.19324.08045) downloaded on 11/23/19 has the same problem and will not run, despite reporting a successful install. Install log for Rhino 7 attached.