Read-only file

robinp · May 2, 2019, 8:07am

I’ve been having issues with V6 when opening files on our server.

I had a few issues in recent days with files only opening in read-only mode. I updated the beta yesterday and made sure the files were saved as V6 files which yesterday seemed to fix it.

However, I worked on a file during the day (with many incremental saves) and then left to go home. Having come back this morning, opening the same file is only opening in read only mode.

The files are saved on a Synology NAS and shared via AFP.

Edit
To keep track of what’s going on here we have:

Synology 1515+ with read cache SSD
QNAP with read cache SSD
Promise (details unknown)

All exhibit the problems, some seemingly more consistently than others

petumatr · May 20, 2019, 5:05pm

Hi, having the same problem.
Did you find the solution for this?

robinp · May 20, 2019, 5:18pm

Nope! Sorry you’re having the same issues but I’m relieved I’m not alone!!
@dan

petumatr · May 22, 2019, 6:09pm

Anybody from McNell who could give an advice?

pascal · May 30, 2019, 9:47pm

I do not have a good idea - this is not a GoogleDrive or DropBox or other synced thing but a ‘proper’ network drive, correct?

-Pascal

robinp · May 30, 2019, 10:04pm

Yep, we’ll ours is. We have a Synology nas

pascal · May 30, 2019, 10:27pm

@dan or @marlin - do you have any idea about this one?

-Pascal

dan · May 31, 2019, 11:19pm

@brian Can you please see if you can reproduce this on a Synology NAS?

robinp · June 1, 2019, 6:47am

I have to say that it hasn’t happened for a few days now so perhaps it has been fixed inadvertently?

dan · June 3, 2019, 6:24pm

Ok, please keep an eye out and let us know if it resurfaces.

@petumatr, are you still seeing this?

petumatr · June 3, 2019, 6:26pm

Hi, seems it is gone

msmr · July 16, 2019, 10:27am

hey @dan,
It seems it did come back with the latest update:

Two of our colleagues working on the latest Beta do get this all the time, just on the network drive (tested that).

I don’t think it has to do with the model but uploaded it anyways …

Untitled box.3dm (2.2 MB)

dan · July 17, 2019, 5:23pm

Thanks for letting us know. Is your network drive a Synology NAS @msmr?

msmr · July 18, 2019, 9:56am

No.

It’s a QNAP

dan · July 22, 2019, 5:58pm

Ugh. I don’t know if we’ll be able to reproduce this here. It is concerning. One user who has a Synology NAS said that this issue went away after their network technician tweaked some sort of latency setting, but I don’t have details.

robinp · July 23, 2019, 7:21am

While there might be a work around m, at least for me when I was having similar issues, it was just with Rhino. That would suggest there’s an issue with rhino when working on files over a network.

I haven’t had this issue for a while though so I’d thought it had been resolved. Will keep an eye out.

dan · July 23, 2019, 4:33pm

What is the typical 3dm file size being saved on the network drive?

robinp · July 23, 2019, 9:57pm

I can’t remember now because it was a while ago when it last happened but I imagine it was with largish files. I’ve seen people talking about multi GB files and it was nothing like that. Probably 50MB +

dan · July 23, 2019, 10:09pm

Ok. Good to know. I wouldn’t expect problems with 50-500 MB but I’m only speculating.

msmr · August 5, 2019, 11:37am

Tested in 6.17 (release candidate); problem is now effective on ANY file, even as small as 2,6 MB.

I even get the “read only” notice SOMETIMES (e. g.: after opening the second file once, but not saving it) when opening from the “Autosave Information” folder (a. k. a. NOT on our QNAP NAS):