we have a private model embeded in our application which is used extensively. During this period from 10:00 a.m. to 6:30 p.m. approximately, our users repeatedly experience this type of error in attachment except that in my application no error is caught and this results in an empty scene or with missing geometries, users are forced to refresh the browser page (this leads to the loss and creation of many paid shapediver sessions). On other less used models this error never occurs.
This renders our app unusable and we lose users who are frustrated. Can you look what it is, this is model pcl-v1-6-5-sd01