Model not uploaded...error messages

I am receiving the following error messages. How can I isolate the issues? Please advise and thanks

Error Messages received:

Error

Oops! The server took too long to process your model. Model “614d6c50-a1eb-48e7-89bc-3e1c274a3e47” on system "https://sdr7euc1.eu-central-1.shapediver.com). Please check our forum on how to tune performance of your model.

Your account is limited to 10 seconds of computation time for each computation, and it seems the initial model check and computation are taking way longer. How quickly does the model open and compute on your computer?

It takes a while (longer than 10 sec), particularly because of a jpeg image upload and translation using, Extrude, Flow Along Surface components and Solid Differences. What the best approach to check the integrity of the definition and that it will eventually be able to work? What options for longer computation time exist? Thanks.

You can switch your trial subscription to the Business plan, which will give you 30sec max computation time. The 30sec upgrade also exists as an add-on to the Designer plan, but you can’t trial that directly.
I also suggest you write to contact@shapediver.com and schedule a call.