After running Rhino 6 for a while on my laptop, I can not open a new session any more. The splash screen is showing “Retriving License from License Manager” and another dialog says “Contacting McNeel Servers…”
Update
After trying to enter the license key again and being advised not to do so for a multi-seat license, I closed all the dialog boxes, started Rhino 6 again and this time it opened. If my computer finally managed to retrieve the license, I took very long (since yesterday, when I could not demonstrate Rhino 6 because it wouldn’t open).
I’m experiencing the same issue using 6.6.18177. Tried resetting the browser back to default, no love. I can log into my account in a browser, but when launching Rhino 6 the splash screen is stuck displaying “Retrieving License from License Manger…”
Not sure.
I didn’t actually alter anything on my other machine (TRAMP), but things seemed to eventually resolve themselves.
My diagnosis processes was thoroughly un-scientific: It could a have been me letting it search for the server for long enough (I let it run for something like 10m), or could have been my various pokings and proddings of the website (I switched default browser, logged off and then back on again using the web interface).
Still getting the silly “Can’t retrieve license” thing.
It happened the other day while I was giving a presentation to my boss.
He said : “C’est quoi cette merde ?”
Yep I am, that is also what is on the “Login as Scott…” button on the image above. I also removed the license completely from my account and re-set it up using the “enter your license key” option form the image shown in the above post. That worked but then went back to the first screen “Retrieving license…” and the cycle continues.
Is it possible you’re behind a tightly configured firewall of some kind?
I know Hewlett Packard can’t use the Cloud Zoo for that reason.
There are a couple others but it’s pretty rare.
