Always having problems with license key

Rhino Rhino for Windows
#1

Hi,
I always have problems opening Rhino 6.
1.I open the program and get the message to log in to my account.
2.(Rhino needs a license)
3.After entering the password,now I should go back to Rhino.
4.I try to open the program
5.I get the instruction:…Rhino need a license…login as…Licensemanager works…try to get the License from CloodZoo…and…login as…Licensemanager works…and so on.
The program does not start.
I never had problems with previous versions!

At the moment I can not work. :flushed:

I have this problem once a month, but right now nothing works.
It must be a solution to be found, otherwise I can not work professionally.
Does anyone have an idea?

#2

o.k. now it works, thank you

#3

Hi,

how did you solve the problem? I can’t use licenses from days, with same Rhino messages.

Thanks!

#4

Unfortunately, I can not tell you that, suddenly the program opened

#5

Which version of Rhino were you using when this happened? Did Rhino automatically update before it started working? Did you install the WIP version of 9/24/19 and use it?

Edit: Nevermind. I was thinking it might be a different recent issue.

#6

Hi - the Cloud Zoo server is currently down. We have people working on getting it back up as fast as possible.
-wim

#7

Hi @wim,

How can I use Rhino in the meantime?

Thanks!

#8

Hi - I’m afraid that you can’t at the moment.
-wim

#9

That is quite frustrating to say the least…

#10

We are working on the Cloud Zoo server problem now:

#11

Apparently you can - enter your license “on this computer”, and as it cannot validate, you can use it for 14 days.

#12

It looks like the server is up and running again.
-wim

#13

The Cloud Zoo servers are back up.
Please try again.
Sorry for the inconvenience.

#14

Working for me, thanks guys.