What is the problem

markusgrosbergs · September 25, 2019, 4:35pm

Good evening everyone.

When I turn on my computer and I am starting Rhinoceros in 5-10 seconds, Rhinoceros is working.
When I turn on my computer and I am starting Rhinoceros in 2-3 minutes, Rhinoceros is not working.
What is the problem?

See app.

Thank you all in advance for your help.

pascal · September 25, 2019, 4:47pm

Hello - can you get Rhino running and then use the _SystemInfo command and copy paste the results here?

-Pascal

markusgrosbergs · September 25, 2019, 4:57pm

Good evening Pascal,

Thank you very much for your prompt response.

Please see below:

Rhino 6 SR18 2019-9-23 (Rhino 6, 6.18.19266.14201, Git hash:master @ 3d84f88dec99b2f4e8b7497e739ed2adc2ba8ef6)
License type: Evaluation, build 2019-09-23
License details: Stand-Alone
Expires on: 2019-12-24

Windows 10.0 SR0.0 or greater (Physical RAM: 24Gb)
Machine name: DESKTOP-FP49PDL

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1060 (NVidia) Memory: 3GB, Driver date: 12-4-2017 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 388.57

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-4-2017
Driver Version: 23.21.13.8857
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 3 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Users\user\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\PanelingTools (6caed836-bc06-4ebc-b1fd-e10886a0dc94)\2018.10.11.800\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

pascal · September 25, 2019, 5:01pm

Hello - nothing jumps out at me other than an old-ish driver for the video card - you might want to find the latest on the nVidia website and update (The notifications panel in Rhino will probably have a warning about an old driver - double-click that and follow the steps). I’d be surprised if that is the problem, however.

Can you open Rhino.exe from the Program Files folder:

"C:\Program Files\Rhino 6\System\Rhino.exe"

Does that start OK?

-Pascal

markusgrosbergs · September 25, 2019, 5:07pm

Can you open Rhino.exe from the Program Files folder:
"C:\Program Files\Rhino 6\System\Rhino.exe"
Does that start OK? - don’t work (see app.) Rhino_Failed

markusgrosbergs · September 25, 2019, 5:12pm

After this: “C:\Program Files\Rhino 6\System\Rhino.exe”
I have this (see app.).

pascal · September 25, 2019, 5:22pm

Hi Markus - just as a test, get Rhino open, and in Options > Plug-ins page, disable ‘3dxrhino.rhp’ (un-ckeck ‘enabled’) and then close and try to restart Rhino…

-Pascal

markusgrosbergs · September 25, 2019, 5:35pm

Thanks for your reply. Just now I am reinstall my NVIDIA.

markusgrosbergs · September 25, 2019, 5:45pm

I can’t find (Options > Plug-ins page, disable ‘3dxrhino.rhp’ (un-ckeck ‘enabled’).

see app.

markusgrosbergs · September 25, 2019, 5:48pm

Rhino 6 SR18 2019-9-23 (Rhino 6, 6.18.19266.14201, Git hash:master @ 3d84f88dec99b2f4e8b7497e739ed2adc2ba8ef6)
License type: Evaluation, build 2019-09-23
License details: Stand-Alone
Expires on: 2019-12-24

Windows 10.0 SR0.0 or greater (Physical RAM: 24Gb)
Machine name: DESKTOP-FP49PDL

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1060 (NVidia) Memory: 3GB, Driver date: 9-5-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 436.30

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-5-2019
Driver Version: 26.21.14.3630
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 3 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Users\user\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\PanelingTools (6caed836-bc06-4ebc-b1fd-e10886a0dc94)\2018.10.11.800\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

I updated my NVIDIA driver, but it dont work nevertheless.

pascal · September 25, 2019, 5:54pm

Hi Markus - if you start Rhino.exe directly, it will start, any time, correct? It looks wrong but it starts with no error messages, do I have that right?

And when it starts with black viewports, does it help to run the command _4View?

-Pascal

markusgrosbergs · September 25, 2019, 6:02pm

Hi Markus - if you start Rhino.exe directly, it will start, any time, correct? It looks wrong but it starts with no error messages, do I have that right? - no error messages, it only writes that Rhino 6 is not responding, just the program freezes and I can’t enter anything more.

And when it starts with black viewports, does it help to run the command _4View? - just the program freezes and I can’t enter anything more.

markusgrosbergs · September 25, 2019, 6:04pm

When I turn on my computer and I am starting Rhinoceros in 5-10 seconds, Rhinoceros is working.
When I turn on my computer and I am starting Rhinoceros in 30 seconds, Rhinoceros is not working (a black screen appears in the Rhino window).

pascal · September 25, 2019, 6:08pm

Thanks - I do not have a good idea, myself. I’ll see what I can find out.

-Pascal

John_Brock · September 25, 2019, 6:10pm

Please respond to the email message confirming the email address in your new Rhino login account.
This could be causing problems too.

markusgrosbergs · September 25, 2019, 6:14pm

Thank you very much for your reply. Please tell me how can I do this (respond to the email message confirming the email address in your new Rhino login account.)?

John_Brock · September 25, 2019, 6:17pm

Look in your email inbox:

markusgrosbergs · September 25, 2019, 6:21pm

It still doesn’t work.

pascal · September 25, 2019, 8:25pm

Hello - do you have any firewalls or anti-virus software running?

-Pascal

markusgrosbergs · September 26, 2019, 5:11pm

Hi Pascal,

This unfortunately did not help me.
Rhinoceros writes me on the command line: Blocking plug-in 3Dconnexion 3D Mouse (see picture).