hey everyone,
I’ve been having massive problems with Rhino since yesterday. Rhino starts only after 3-4 min or not at all in normal mode. Files Rhino then tries to open, but then freezes.
Rhino can then only be started in safe mode.
I have not installed or updated any plugins in the last 2 weeks.
Does anyone have similar problems?
Hi @ERahjes
Could be a Windows update that has compromised something, eg. a graphics driver. Start by running the SystemInfo in Rhino and posting the result here. That’ll give people a good starting point for helping you out.
HTH, Jakob
Hey Jakob, thanks! here the System Info:
Rhino 7 SR29 2023-4-17 (Rhino 7, 7.29.23107.03001, Git hash:master @ 5f05ef3a2eea3d910c4c2fb79ccc75b413d33ca7)
License type: Kommerziell, Build 2023-04-17
License details: Cloud Zoo
Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 1.3e+02Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro RTX 5000 (NVidia) Memory: 16GB, Driver date: 3-28-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 528.89
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-28-2023
Driver Version: 31.0.15.2889
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16 GB
Rhino plugins that do not ship with Rhino
C:\Users\Administrator\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.23131.951
C:\Users\ER\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\Iris\0.7.1\Iris.V7.rhp “Iris” 1.0.0.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.29.23107.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.29.23107.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.29.23107.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Users\ER\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.29.23107.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.29.23107.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hello- please start Rhino any way you can, and then in Options > Plug-ins page, disable the Enscape plug-in. Then close and re-open Rhino - is that any better?
-Pascal