Problem with starting it up

Rhino Rhino for Windows
1

Hi, I am a non-english speaker so first of all sorry for my bad english and lack of searching ability to avoid double posting of similar question.

So, I do have a problem with starting Rhino 6.
It just won’t open both Rhino 6 and Rhino6 in safe mode. (ran as administrator).
Not even an single error message shows up. Whenever i tried to start it, nothing seems to show up in Windows Task Manager.

I checked,

  1. Opened the Registry Editor however don’t have ‘global’ folder In the registry, under HKEY_CURRENT_USER\Software\McNeel\Rhinoceros\6.0
    I only have ‘install’

  2. Updated NVIDIA driver (GTX 1060) to 442.50 and Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 (February 27, 2020-KB4537572)

Here are the specs
Microsoft Windows 10 Home (64bit)
1909 (10.0.18363)

Intel® Core™ i7-8750H CPU @ 2.20GHz

NVIDIA GeForce GTX 1060 / Version 26.21.14.4250 (2/24/2020)
Resolution
1920 x 1080
Bits Per Pixel
32
Number of Colors
4294967296
Refresh Rate - Current
60 Hz
Refresh Rate - Maximum
75 Hz
Refresh Rate - Minimum
50 Hz
Adapter DAC Type
Integrated RAMDAC
Adapter RAM
4.00 GB
Availability
Running at full power
Status
This device is working properly.

Intel® UHD Graphics 630 / Version 25.20.100.6577 (2/7/2019)
Resolution
1920 x 1080
Bits Per Pixel
32
Number of Colors
4294967296
Refresh Rate - Current
59 Hz
Refresh Rate - Maximum
0 Hz
Adapter DAC Type
Internal
Adapter RAM
1.00 GB
Availability
Running at full power
Status
This device is working properly.

16 GB RAM
Physical Memory - Total
16 GB
Physical Memory - Available
10.26 GB
Virtual Memory - Total
18.28 GB
Virtual Memory - Available
10.61 GB
Page File
C:\pagefile.sys
Page File Space
2.38 GB

Is there anything I can do with this problem?
Thank you in advance.

2

Hi,

You can try to run the installer again and choose the repair option.

Does thay make sense?

3

Maybe even try re-downloading?

4

Thanks for the comment,

Redownloaded the installer and conducted ‘repair’ but still not working.

5

Thanks for the comment,

Uninstalled the program and redowloaded the file from the e-mail that I received,
conducted installation again but still the same. :frowning:

6

That is very unfortunate.

Is you Windows installation maybe broken or is there a virusscanner or firewall active that can cause this?
Does other software work without problems?

I have no further ideas what you can do.
Try contacting McNeel support, they can possibly help you.

-Willem

7

If you haven’t seen it already, this might help:
https://wiki.mcneel.com/rhino/6/installproblems

Regards
Jeremy

8

Tried reinstalling with deactivating antivirus program and fire-wall but still not working… think I will have to contact support team :frowning: Thank you for your help though :slight_smile: !

9

I’ll check if there’s anything I’ve missed! Thank you for sharing the link! :slight_smile: