The Vanishing Command Prompt (and Panels)

I first had this problem over a year ago. V7 would boot up with the Command Prompt window and all my panels missing.

Options Panel showed that the checkbox for the Prompt was unticked, and it would reappear (though not in the right position) when the box was ticked again. Panels will come back if reactivated in the Panels menu.

I usually use two screens but the missing panels/prompt do not appear on the extension screen, and this also happens when I am working with just one screen.

Although this initially happened after trying to port my settings over from v6 to v7, it reoccurs randomly, on average I’d say about every six weeks or so. it does not seem to be linked to updates.

Both XML settings files are dated as having been modified when I booted up.

Hello- can you please run SystemInfo in Rhino an copy/paste the results here?

-Pascal

Also, just now when I opened a new file by double-clicking it in windows explorer, the prompt/panles were gone even though the file i had up had them. When I went through Rhino’s File > Open to open the file, the panels/prompt were there.

Rhino 7 SR23 2022-10-9 (Rhino 7, 7.23.22282.13001, Git hash:master @ a931168ca9426920ae6aa97218710b662f17fc39)
License type: Educational, build 2022-10-09
License details: Cloud Zoo

Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 12Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 5-26-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1
Primary OpenGL: NVIDIA GeForce MX250 (NVidia) Memory: 4GB, Driver date: 5-5-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 512.78
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-5-2022
Driver Version: 30.0.15.1278
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

@JohnM - do you have an idea what to check here?

-Pascal

I should also add that this issue first appeared when I transferred my setting from v6 to v7; I only run v7 but I never uninstalled v6 from my laptop…

Hi -

That sounds very hard to troubleshoot…
If it’s enough of a nuisance that this happens, I’d rename the %AppData%\McNeel\Rhinoceros\7.0 folder to something else (e.g. “7.0-backup”) and start Rhino again. That will create a new 7.0 folder and all settings will be reset to the defaults. Then manually apply customization.
Note: you can then still run Rhino with your current settings by launching it as a different scheme.
("C:\Program Files\Rhino 7\System\Rhino.exe" /Scheme=7.0-backup)
-wim

Thanks. I’m not sure it’s enough of an annoyance to go through redoing all the customization – probably faster just to manually restore the prompt/panels every several weeks!

One relatively straightforward potential fix was to uninstall Rhino 6, but it sounds like there’s no chance of “cross-contamination” (apologies for the technically obtuse vocab) between the two versions’ settings files?

Thanks!

Hi -

That’s correct. Uninstalling Rhino 6 will not do any good here.
-wim