Something is off with the shadows. I reported a while ago that the shadows where no following 3d logics but in this case it seems that the shadow map is a low resolution one and it’s being blurred to look softer.
the problem is that that is erasing parts of the thinner shadow.
For example before it finish loading you have a very pixelated shadow map but it is complete:
Once is loaded it is blurred but you loose too much detail. In this case you don’t see anymore the thinner elements of the pallet truck:
Can we do something about it on the API or is it something that you are working on within the shapediver viewer?
Thanks in advance