Rhinoceros problem after closing file


#1

Dear Forum,

I have a serious problem, with rhinoceros. Its almost happening every closing any Rhino File I was working on, something strange is going on.

It happens almost every time I close my file in Rhino. My computer will soon get stuck, and then blue death will pop out. I figured out that after shutting down Rhinoceros, its volume in RAM grows strangely, and then the PC falls. I attached a video link to youtube where this is happening:

Worse scenario: sometimes it will fall down to the black screen and this:
https://youtu.be/8l7sG-y2fM0 (be careful about sound volume)

Contemporary solution is to hard turn off the process after closing file in the TaskManager and after it everything is fine.

Originally, I thought it was an HW error, but the problem is still repeated after replacing the motherboard by official service.

I would like to ask you if you know about this error, or what the solution is.

My HW:
HP zBook G3 15
I7 6822HQ
Quadro M2000M
32gb Ram

Windows 10
Rhino 5 sr14 64bit

thank you for your help in advance.


(John Brock) #2

Are you running any plug-ins?

  1. Start Rhino in Safe mode
  2. Run Options and go into the Plug-ins subpage
  3. Change the list filter to Plug-ins that do not ship with Rhino
  4. Disable all of them
  5. Close and restart Rhino normally (not Safe mode)
  6. Do your thing and close Rhino
  7. Use TaskMgr and see If there a Rhino still hanging around
  8. If not, restart Rhino, enable one plug-in and repeat the test until you find it

Any luck?


#3

Yes, after switching off plugints its work fine. I will try to find whitch plugin is problematic.

thank you
2017-11-09 13_55_27-Document Properties


#4

The problem was with the octan render.

Thanks for help.