Rhino wip is hanging in retrieving license manager,

Rhino wip is hanging in retrieving license from license manager , it is not starting , this morning it started ok on my other pc now on the laptop it is not starting , , rhino 8 does start normal, i did download the latest version and installed it, no succes, safe mode could start no problem with that

strangly when i go to my files and right klik open with rhino wip it works ok .. the version that is not working is started from my desktop

Same - except the start up bar message where it hangs varies. And starting from Explorer does not help. And it sometimes will start.

Same version as you.

Same here, won’t start from the desktop icon. I can start it by going to Explorer and Open With on an existing design. Also, going to Help → Check for Updates hangs on V8 and WIP. Going to Tools → Options → Updates and Statistics also causes it to hang.

It’s working again …

Oops, spoke too soon … worked for a bit … hanging again …

It must be something computer related issue as on my other work pc it just works from the desktop taskbar so what is the problem ? anyone ?

A mix maybe. It has worked upto the last release. There are serveral of us with this problem, so it has something to do with the update, and maybe our PC configurations. I run windows 11, and have an NVIDIA card rtx 4070, and I think, their studio drivers. 64GB of ram.

Seems to be working here this morning … fingers crossed …

pc working , laptop not working no progress

If anyone can point to a thread how to fix this, please do!

After a few days of Rhino v9 starting successfully after the last release, it would again not start today.

@robo @Grant837 @Mitch_Krupp

Sorry that this thread went unnoticed.
do any of you still run into these issues?
If so, any information you can give about the machines that work, and machines that don’t work would be appreciated. For example, _systemInfo of Rhino 8 on the machines that don’t work to see if we can find something they have in common.

we do this afternoon here the fatcory pc settings there r9 works from the taskbar

Rhino 9 SR0 2026-6-2 (Rhino WIP, 9.0.26153.12415, Git hash:master @ 6e68e5bb66050c38dc698d4e273cb8b18eff6123)
License type: Commercial, build 2026-06-02
License details: Cloud Zoo
Expires on: 2026-07-17

Windows 11 (10.0.26200 SR0.0) or greater (Physical RAM: 24GB)
.NET 10.0.8

Computer platform: DESKTOP

Standard graphics configuration using OpenGL
Primary display: AMD Radeon 780M Graphics (AMD) Memory: 8GB, Driver date: 5-29-2026 (M-D-Y). OpenGL(4.6.0 Compatibility Profile Context 26.6.1.260513)

Accelerated graphics device with 5 adapter port(s)

  • Secondary monitor attached to adapter port #0
  • Windows Main Display attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 5-29-2026
Driver Version: 32.0.31019.2002
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 20370 MB

OpenBLAS: OpenBLAS 0.3.30 DYNAMIC_ARCH NO_AFFINITY Cooperlake MAX_THREADS=64.

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 9 WIP\Plug-ins\Commands.rhp “Commands” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 9 WIP\Plug-ins\export_ACAD.rhp “AutoCAD file export : export_ACAD”
C:\Program Files\Rhino 9 WIP\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 9 WIP\Plug-ins\UpdatesAndStatistics\UpdatesAndStatistics.rhp “UpdatesAndStatistics” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 9 WIP\Plug-ins\MeshCommands.rhp “MeshCommands” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 9 WIP\Plug-ins\SectionTools.rhp “SectionTools”
C:\Program Files\Rhino 9 WIP\Plug-ins\NamedPositions.rhp “Named Position”

Both are running fine now after a few updates.

Item Value
OS Name Microsoft Windows 11 Home
Version 10.0.26200 Build 26200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LEGION
System Manufacturer LENOVO
System Model 82WR
System Type x64‑based PC
System SKU LENOVO_MT_82WR_BU_idea_FM_Legion Pro 7 16IRX8
Processor 13th Gen Intel® Core™ i9‑13900HX, 2200 MHz, 24 Cores, 32 Logical Processors
BIOS Version/Date LENOVO KWCN54WW, 22/10/2025
SMBIOS Version 3.4
Item Value
Name NVIDIA GeForce RTX 4070 Laptop GPU
PNP Device ID PCI\VEN_10DE&DEV_2860&SUBSYS_3B5D17AA&REV_A1\4&23A2E0A&0&00E0
Adapter Type NVIDIA GeForce RTX 4070 Laptop GPU, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 4070 Laptop GPU
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvltsi.inf_amd64_acf18fc3…
Driver Version 32.0.15.9174
INF File oem273.inf (Section395 section)
Colour Planes Not Available
Colour Table Entries 4,294,967,296
Resolution 2560 × 1600 × 240 hertz
Bits/Pixel 32

well works here also on the laptop that was previus not working so ok

Rhino 9 SR0 2026-6-2 (Rhino WIP, 9.0.26153.12415, Git hash:master @ 6e68e5bb66050c38dc698d4e273cb8b18eff6123)
License type: Commercial, build 2026-06-02
License details: Cloud Zoo
Expires on: 2026-07-17

Windows 11 (10.0.26200 SR0.0) or greater (Physical RAM: 16GB)
.NET 10.0.8

Computer platform: LAPTOP - Plugged in [97% battery remaining]

Standard graphics configuration using OpenGL
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 2GB, Driver date: 7-29-2025 (M-D-Y). OpenGL(4.6.0 - Build 32.0.101.6987)

Integrated graphics device with 4 adapter port(s)

  • Windows Main Display is laptop’s integrated screen or built-in port
  • Secondary monitor attached to adapter port #1
    Primary OpenGL: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 2GB, Driver date: 7-29-2025 (M-D-Y). OpenGL Ver: 4.6.0 - Build 32.0.101.6987

Integrated (slow!) graphics device with 4 adapter port(s)

  • Windows Main Display is laptop’s integrated screen or built-in port
  • Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 2x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 32.0.101.6987
Driver Date: 7-29-2025
Driver Version: 32.0.101.6987
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2097148 KB

OpenBLAS: OpenBLAS 0.3.30 DYNAMIC_ARCH NO_AFFINITY Haswell MAX_THREADS=64.

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 9 WIP\Plug-ins\Commands.rhp “Commands” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 9 WIP\Plug-ins\UpdatesAndStatistics\UpdatesAndStatistics.rhp “UpdatesAndStatistics” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 9 WIP\Plug-ins\MeshCommands.rhp “MeshCommands” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 9.0.26153.12415
C:\Program Files\Rhino 9 WIP\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 9 WIP\Plug-ins\Calc.rhp “Calc”
C:\Program Files\Rhino 9 WIP\Plug-ins\SectionTools.rhp “SectionTools”
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 9.0.26153.12415