Gerard
(Gerard Petersen (RhinoCentre))
April 23, 2026, 10:35am
1
V9 freezes so badly that I have to shut down Windows using my laptop’s power button. This has been happening for several weeks. It also happens after I wake my laptop from sleep mode.
Rhino 8 SR29 2026-3-4 (Rhino 8, 8.29.26063.11001, Git hash:master @ bbd126f84fcdaf7a974615b7c9f4f8667571c147)
License type: Not For Resale Lab, build 2026-03-04
License details: Cloud Zoo
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32GB)
.NET Framework 4.8.9310.0
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) HD Graphics 530 (Intel) Memory: 1GB, Driver date: 1-20-2022 (M-D-Y).
Integrated graphics device with 3 adapter port(s)
Windows Main Display is laptop’s integrated screen or built-in port
Secondary monitor attached to adapter port 1
Primary OpenGL: NVIDIA Quadro M3000M (NVidia) Memory: 4GB, Driver date: 6-26-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 536.45
Integrated accelerated graphics device with 4 adapter port(s)
Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-26-2023
Driver Version: 31.0.15.3645
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Bongo 2.0 (64-bit)\BongoUI.20.v60.rhp “BongoUI20v60”
C:\Program Files\ADA 3D\Mesh2Surface for Rhino 6\m2s_for_Rhino.rhp “MESH2SURFACE”
C:\Program Files\Orca3D V3\Orca3D.rhp “Orca3D” 3.1.4.0
C:\Program Files\Bongo 2.0 (64-bit)\Rhino6\Bongo.20.rhp “Bongo 2.0”
C:\Program Files\Scan&Solve Pro for Rhino 6 & 7\SnSPro_Rhino_6+7.rhp “Scan&Solve Pro for Rhino” 1.0.0.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.29.26063.11001
C:\Users\User\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PanelingTools\2024.8.20.677\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.29.26063.11001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Japhy
(Japhy)
April 23, 2026, 2:43pm
2
HI Gerard,
lets troubleshoot by disabling these plugins via File>Properties>Plugins sort by plugins that do not ship with Rhino.
Gerard Petersen (RhinoCentre):
Rhino plugins that do not ship with Rhino
C:\Program Files\Bongo 2.0 (64-bit)\BongoUI.20.v60.rhp “BongoUI20v60”
C:\Program Files\ADA 3D\Mesh2Surface for Rhino 6\m2s_for_Rhino.rhp “MESH2SURFACE”
C:\Program Files\Orca3D V3\Orca3D.rhp “Orca3D” 3.1.4.0
C:\Program Files\Bongo 2.0 (64-bit)\Rhino6\Bongo.20.rhp “Bongo 2.0”
C:\Program Files\Scan&Solve Pro for Rhino 6 & 7\SnSPro_Rhino_6+7.rhp “Scan&Solve Pro for Rhino” 1.0.0.0
Probably not related but worth noting that your video driver is from 2023
Gijs
(Gijs de Zwart)
April 23, 2026, 3:51pm
3
@Gerard you say V9, but systeminfo is Rhino 8. Is it the WIP that crashes, Rhino 8, both?
Normand
(Jakob Normand)
April 24, 2026, 7:18am
4
Also update video driver. If the windows installation is kept fairly up-to-date, a 3 year old graphics driver is almost bound to cause trouble.
-Jakob
Gerard
(Gerard Petersen (RhinoCentre))
April 24, 2026, 6:49pm
5
Thank you all for your attention.
Next week I will take a look.
Gerard
(Gerard Petersen (RhinoCentre))
April 24, 2026, 6:50pm
6
Hi Gijs,
I am sorry for delivering the Rhino 8 SystemInfo.
The WIP crashes:
Rhino 9 SR0 2026-4-14 (Rhino WIP, 9.0.26104.12305, Git hash:master @ 5bd7a4f16954bce589a148ccd941ced83b3638ad)
License type: Not For Resale Lab, build 2026-04-14
License details: Cloud Zoo
Expires on: 2026-05-29
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32GB)
.NET 9.0.1
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration using DirectX
Primary display: NVIDIA Quadro M3000M (NVidia) Memory: 4GB, Driver date: 6-26-2023 (M-D-Y).
Integrated accelerated graphics device with 4 adapter port(s)
Laptop’s primary display device
Secondary graphics devices.
Intel(R) HD Graphics 530 (Intel) Memory: 1GB, Driver date: 1-20-2022 (M-D-Y).
Integrated graphics device with 3 adapter port(s)
Windows Main Display is laptop’s integrated screen or built-in port
DirectX Settings
Safe mode: Off
OpenBLAS: OpenBLAS 0.3.30 DYNAMIC_ARCH NO_AFFINITY Haswell MAX_THREADS=64.
Rhino plugins that do not ship with Rhino
C:\Program Files\Bongo 2.0 (64-bit)\Rhino6\Bongo.20.rhp “Bongo 2.0”
C:\Program Files\Scan&Solve Pro for Rhino 6 & 7\SnSPro_Rhino_6+7.rhp “Scan&Solve Pro for Rhino” 1.0.0.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 9 WIP\Plug-ins\Commands.rhp “Commands” 9.0.26104.12305
C:\Program Files\Rhino 9 WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 9 WIP\Plug-ins\UpdatesAndStatistics\UpdatesAndStatistics.rhp “UpdatesAndStatistics” 9.0.26104.12305
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 9.0.26104.12305
C:\Program Files\Rhino 9 WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 9.0.26104.12305
C:\Program Files\Rhino 9 WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 9 WIP\Plug-ins\MeshCommands.rhp “MeshCommands” 9.0.26104.12305
C:\Program Files\Rhino 9 WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 9.0.26104.12305
C:\Program Files\Rhino 9 WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 9 WIP\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 9 WIP\Plug-ins\SectionTools.rhp “SectionTools”
Gerard
(Gerard Petersen (RhinoCentre))
April 24, 2026, 6:51pm
7
Thank you Jakob,
I will first update my driver then.