Rhino 7 WIP strange start up

unhandled
(David Cockey) #1

@brian Twice recently when trying to start Rhino 7 WIP my system has displayed a message
WIP%20start
with flashing in the background. Today it happened again and I had to use Task Manager to kill it.

Then I restarted Rhino 7 WIP and it said a an update was ready to load. So I let the update load, and then it restarted normally except for initially displaying a message about “Downloading profile ….” or similar.

Rhino 6 updates and loads normally.

SystemInfo from after the update:
Rhino 7 SR0 2019-4-17 (Rhino WIP, 7.0.19107.3015, Git hash:master @ 3f4726227d1aabe8784ea128620962016acccd15)
License type: Commercial, build 2019-04-17
License details: Cloud Zoo. In use by: David Cockey ()
Expires on: 2019-06-01

Windows 10.0 SR0.0 or greater (Physical RAM: 12Gb)
Machine name: ASUSLAPTOP

Hybrid graphics system.
Primary display: Intel® HD Graphics 4600 (Intel) Memory: 1GB, Driver date: 11-10-2016 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 860M (NVidia) Memory: 2GB, Driver date: 10-10-2018 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 416.34

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-10-2018
Driver Version: 25.21.14.1634
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino WIP\Plug-ins\Commands.rhp “Commands” 7.0.19107.3015
C:\Program Files\Rhino WIP\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino WIP\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino WIP\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.0.19107.3015
C:\Program Files\Rhino WIP\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino WIP\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino WIP\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.0.19107.3015
C:\Program Files\Rhino WIP\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.0.19107.3015
C:\Program Files\Rhino WIP\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino WIP\Plug-ins\Displacement.rhp “Displacement”

(John Brock) #2

Open the Notification Panel in Rhino.
Does it tell you the display drivers for both your Intel and NVIDIA display adapters need to be updated?

(David Cockey) #3

Yes. I’ll try updating the drivers. I don’t think I can update the Intel HD 4600 one though.

#4

John Brock posted this link for Intel drivers a few months ago:

(David Cockey) #5

I’m familar with that page. The problem I’ve had is the driver on the computer is the one ASUS installed and the Intel software refused to replace it. I would get a message that I needed to obtain a new driver from the computer manufacturer (none available) or a message that the best software was already installed.

Today I successfully installed the most recent driver from Intel. I used Device Manager to uninstall the adapter after checking the box to delete the driver software. (Uninstalling the device without checking the box resulted in the old software being automatically reinstalled when the computer restarted.)

So far Rhino WIP 7 appears to be starting normally. I’ll see what it does after installing the next WIP update.

#6

@John_Brock I think this is a valuable addition to the threads in the ongoing saga of Intel driver updates!

(Brian Gillespie) #7

I don’t think this has anything to do with video drivers - though they also may have needed to update. @aj1 do you know anything about this empty dialog box?

(Andrés Jacobo) #8

This is a known issue in Rhino 7. There’s an item in our internal bug tracker. It will get fixed soon.

(David Cockey) #9

Almost normal start-up of Rhino 7 WIP today after updating to Work In Progress (7.0.19120.13305, 4/30/2019) Commercial.

There was a pop-up window though with a message about Server Busy. I ignored it and Rhino 7 eventually started.
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