Rhino has a habit of hanging when printing to pdf lately. Either it behaves as if the print window is open (but it isn’t) and will not return to the programme, necessitating a restart; or it freezes with the save dpf file open and won’t return to the programme. This seems to be happening about every third print this week.
Hi Djhg,
Is this happening without 3rd party plugins? (disable by sorting by plugins that do not ship with rhino via File>Properties>plugins)
Please provide your system info, thanks
https://discourse.mcneel.com/t/please-read-this-if-you-are-logging-a-bug-or-issue/173971/3
THanks Japhy
I use VisualArq. That may be involved, but I would need to run the project without that plug in (without making progress on work) for a period involving many printing attempts to determine if the issue is onloy present with the plug in. This could make for many hours of work.
I’m afraid that’s seldom feasible.
Here’s my Sysinfo though:
Rhino 7 SR37 2024-4-16 (Rhino 7, 7.37.24107.15001, Git hash:master @ d2e42f70b9d3aa58f6053e2998a0db2abcd7555b)
License type: Commercial, build 2024-04-16
License details: Cloud Zoo
Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 64Gb)
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 128MB, Driver date: 4-2-2024 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA RTX A5000 Laptop GPU (NVidia) Memory: 16GB, Driver date: 2-15-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.61
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-15-2024
Driver Version: 31.0.15.5161
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Users\djhg\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\SubstanceImporter\2.0.3\Substance.Win.rhp “SubstanceImporter” 2.0.3.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\export_PDF.rhp “PDF Export” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.37.24107.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
It may be worth mentioning that I have been using a floating viewport on my secondary monitor, which I suppose may occlude the print window sometimes.