Error message when trying to print

When trying to print from rhino, I get the error message when trying to make the PDF to print, and it does not allow me to make the PDF.

The error in the dialog box that pops up is “Object reference not set to an instance of an ojbect”. Also, Rhino has crashed a few times as I attempt to print.
The file I’m working on isn’t very big, only 60MB.
I’m not using Grasshopper, which according to the forums here, seems to cause a similar error.

I recently re-downloaded Rhino 7 after some PC issues with other progammes.

Any help is greatly appreciated!

Can you run SystemInfo in Rhino and copy paste the results here?

Here goes:

Rhino 7 SR27 2023-2-1 (Rhino 7, 7.27.23032.13001, Git hash:master @ 4a0030c0d354560df03764f4f49ecc5d119e5118)
License type: Educational, build 2023-02-01
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 9-25-2019 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 7-24-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 431.70
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 7-24-2019
Driver Version: 26.21.14.3170
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\export_PDF.rhp “PDF Export” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Rhino has also just crashed again, as I was trying to draw a line

I guess the first thing I would do is update your video drivers, they’re more than 3 years old. That might possibly fix the crashing problem.

Hi there,

I know have the same problem also with Rhino 7 when trying to print a pdf (doesn’t matter if with “Rhino pdf” or “Adobe pdf”. I’ve all the latest drivers from Intel and Windows, so the video driver can’t be the problem (unless they haven’t fixed the problem yet).

Any idea what it could be too?

Thanks a lot for your replies!

Does the error message window have a name in the window title?
That might indicate where the error is coming from.