"Rhino.Inside for Autodesk Revit Setup Wizard ended prematurely"

David_Decherf · December 3, 2022, 11:04am

Dear all,

I have a hard time to install Rhino.Inside Revit.

I downlaoded the installation file.

But each time i have the pop up window.

If someone had the same issue and know how to do, please send me few hints.

I googled it but there is no indication about this issue.

Thanks in advance for your help,

David

Japhy · December 3, 2022, 12:31pm

Hi David, This a new one. Can.you open Rhino and type SystemInfo into the command line and post the results here please?

Thanks

David_Decherf · December 3, 2022, 1:09pm

Hi Japhy,

Thanks for your quick reply. Here is the SystemInfo reslut:

Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Éducation, build 2022-11-04
License details: Cloud Zoo

Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: DESKTOP (Hosting Remote Desktop session)

Standard graphics configuration.
Primary display: Microsoft Remote Display Adapter (Microsoft) Memory: 0MB, Driver date: 6-21-2006 (M-D-Y).
> Remote Desktop display device with 16 connection(s)
- Windows Main Display using connection #0
Primary OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68
> Accelerated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-6-2021
Driver Version: 23.21.13.9268
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Japhy · December 3, 2022, 1:46pm

This graphics configuration is the issue. Remote Desktop isn’t supported.

David_Decherf · December 3, 2022, 4:00pm

Effectively, the fist time I tried to install Rhino.inside was with my remote connection (office computer from home).
But i also tried directly from my office and it didn’t worked. Is there a Trigger effect? Meaning after it don’t work?
I also can send you the SystemInfo on monday.
Thanks for your help!

Japhy · December 3, 2022, 4:04pm

Thanks, more details about your environment are going to be key here.

David_Decherf · December 5, 2022, 10:12am

Japhy,

This is the SystemInfo from my main desktop.

I don’t see the diference.

Do you sudjest me to uninstall Rhino and Install it again?

Thank you very much for your help,

Regards,

David

PS. Don’t be surprised to receive an email from Europe support (Augustina)

Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Éducation, build 2022-11-04
License details: Cloud Zoo

Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: DESKTOP (Hosting Remote Desktop session)

Standard graphics configuration.
Primary display: Microsoft Remote Display Adapter (Microsoft) Memory: 0MB, Driver date: 6-21-2006 (M-D-Y).
> Remote Desktop display device with 16 connection(s)
- Windows Main Display using connection #0
Primary OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68
> Accelerated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-6-2021
Driver Version: 23.21.13.9268
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Japhy · December 5, 2022, 12:42pm

I believe this is due to the display configuration. Rhino doesn’t support Remote Desktop.

Computer platform: DESKTOP (Hosting Remote Desktop session)

Standard graphics configuration.
Primary display: Microsoft Remote Display Adapter (Microsoft) Memory: 0MB, Driver date: 6-21-2006 (M-D-Y).
> Remote Desktop display device with 16 connection(s)

Windows Main Display using connection 0
Primary OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68

Accelerated graphics device with 0 adapter port(s)

There are no monitors attached to this device!

David_Decherf · December 5, 2022, 5:14pm

Thanks Japhy,

You are certainly right. Evene if Rhino works fine for me since i installed it remotely.
I understand i can only use it from my local desktop.

But could you help me how to solve this issue? I really need to install Rhino.Inside

Can I send you my systeminfo via cmd ? I don’t know if it is wise to display it in a forum…

Feel free to ask me more details if needed.

Regards,

David

David_Decherf · December 6, 2022, 7:44am

I uninstalled Rhino and instal it again. And that is the solution.

Thank you for your help

This is my new Rhino System Information:

Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Éducation, build 2022-11-04
License details: Cloud Zoo

Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-6-2021
Driver Version: 23.21.13.9268
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Ilya_Pavlovych · March 26, 2024, 12:53pm

Hi Japhy,
Have the same problem with instalation but not the same solution/ Here is my Systeminfo result:
Rhino 8 SR1 2023-11-21 (Rhino 8, 8.1.23325.13001, Git hash:master @ 8a4a437248efac5d9cb04d3904481b83e4c23a64)
License type: Commercial, build 2023-11-21
License details: Stand-Alone

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 80Gb)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 SUPER (NVidia) Memory: 8GB, Driver date: 3-12-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.86
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-12-2024
Driver Version: 31.0.15.5186
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.1.23325.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Thanks in advance for your help,

Ilya

Japhy · March 26, 2024, 1:00pm

Hi IIya,

A newer version is recommended (although probably unrelated to your issue)

https://www.rhino3d.com/download/rhino-for-windows/8/latest/

What versions of Revit do you have installed? are they up to date?

Ilya_Pavlovych · March 26, 2024, 1:03pm

Thanks Japhy,
I will try it. I have Revit 2023,

Ilya_Pavlovych · March 26, 2024, 1:33pm

I have updated my rhino, problem still exist.
Here is my new Systeminfo:

Rhino 8 SR5 2024-3-12 (Rhino 8, 8.5.24072.13001, Git hash:master @ e3530849b75f00b2b977766a567ae29b055837e9)
License type: Commercial, build 2024-03-12
License details: Stand-Alone

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 80GB)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 SUPER (NVidia) Memory: 8GB, Driver date: 3-12-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.86
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-12-2024
Driver Version: 31.0.15.5186
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Japhy · March 26, 2024, 2:00pm

Is there anything atypical about your Revit installation? everything on the C drive?

What is the version number of the Rhino.inside.Revit installer?

example… RhinoInside.Revit_1.20.8836.21283

The Revit Version i am on

Ilya_Pavlovych · March 26, 2024, 4:09pm

There is nothing atypical about Revit installation. Revit and Rhino on C drive. The version of Rhino.inside is: RhinoInside.Revit_1.20.8836.21283. And I have the same version of Revit as you.

Japhy · March 26, 2024, 4:11pm

Are you seeing the exact error above or is it just not installing?

It may be a Addin conflict

Ilya_Pavlovych · March 26, 2024, 4:14pm

It just not installing exactly like on screenshots at the top.

Ilya_Pavlovych · March 26, 2024, 4:18pm

Here`s my AddIn Manager

Japhy · March 26, 2024, 4:24pm

lets generate a log of the install.

in a windows CMD terminal user this command msiexec /i <path_to_msi> /L*V <path_to_log>

it will look something like this…

msiexec /i C:\Users\japhy\Downloads\RhinoInside.Revit_1.20.8836.21283.msi /L*V C:\Users\japhy\Downloads\test.log

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"Rhino.Inside for Autodesk Revit Setup Wizard ended prematurely"

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