Dear all,
I have a hard time to install Rhino.Inside Revit.
I downlaoded the installation file.
But each time i have the pop up window.
If someone had the same issue and know how to do, please send me few hints.
I googled it but there is no indication about this issue.
Thanks in advance for your help,
David
Hi David, This a new one. Can.you open Rhino and type SystemInfo into the command line and post the results here please?
Thanks
Hi Japhy,
Thanks for your quick reply. Here is the SystemInfo reslut:
Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Éducation, build 2022-11-04
License details: Cloud Zoo
Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 16Gb)
Computer platform: DESKTOP (Hosting Remote Desktop session)
Standard graphics configuration.
Primary display: Microsoft Remote Display Adapter (Microsoft) Memory: 0MB, Driver date: 6-21-2006 (M-D-Y).
> Remote Desktop display device with 16 connection(s)
- Windows Main Display using connection #0
Primary OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68
> Accelerated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-6-2021
Driver Version: 23.21.13.9268
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
This graphics configuration is the issue. Remote Desktop isn’t supported.
Effectively, the fist time I tried to install Rhino.inside was with my remote connection (office computer from home).
But i also tried directly from my office and it didn’t worked. Is there a Trigger effect? Meaning after it don’t work?
I also can send you the SystemInfo on monday.
Thanks for your help! 
Thanks, more details about your environment are going to be key here.
Japhy,
This is the SystemInfo from my main desktop.
I don’t see the diference.
Do you sudjest me to uninstall Rhino and Install it again?
Thank you very much for your help,
Regards,
David
PS. Don’t be surprised to receive an email from Europe support (Augustina)
Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Éducation, build 2022-11-04
License details: Cloud Zoo
Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 16Gb)
Computer platform: DESKTOP (Hosting Remote Desktop session)
Standard graphics configuration.
Primary display: Microsoft Remote Display Adapter (Microsoft) Memory: 0MB, Driver date: 6-21-2006 (M-D-Y).
> Remote Desktop display device with 16 connection(s)
- Windows Main Display using connection #0
Primary OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68
> Accelerated graphics device with 0 adapter port(s)
- There are no monitors attached to this device!
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-6-2021
Driver Version: 23.21.13.9268
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
I believe this is due to the display configuration. Rhino doesn’t support Remote Desktop.
Computer platform: DESKTOP (Hosting Remote Desktop session)
Standard graphics configuration.
Primary display: Microsoft Remote Display Adapter (Microsoft) Memory: 0MB, Driver date: 6-21-2006 (M-D-Y).
> Remote Desktop display device with 16 connection(s)
Accelerated graphics device with 0 adapter port(s)
Thanks Japhy,
You are certainly right. Evene if Rhino works fine for me since i installed it remotely.
I understand i can only use it from my local desktop.
But could you help me how to solve this issue? I really need to install Rhino.Inside
Can I send you my systeminfo via cmd ? I don’t know if it is wise to display it in a forum…
Feel free to ask me more details if needed.
Regards,
David
I uninstalled Rhino and instal it again. And that is the solution.
Thank you for your help
This is my new Rhino System Information:
Rhino 7 SR24 2022-11-4 (Rhino 7, 7.24.22308.15001, Git hash:master @ cb2ad12922ceb989b185972675bb705a00abb97d)
License type: Éducation, build 2022-11-04
License details: Cloud Zoo
Windows 10 (10.0.19042 SR0.0) or greater (Physical RAM: 16Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro M2000 (NVidia) Memory: 4GB, Driver date: 9-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 392.68
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-6-2021
Driver Version: 23.21.13.9268
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.24.22308.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”