So I’ve been noticing a lot of Revit crashes recently, which seemed random at first. However, this morning I realized that they are actually reproduceable.
For me, Revit will crash if I do the following:
1- Open any version of Revit, and launch Rhino Inside. Open the Rhino window and the Grasshopper window.
2- Launch a new Rhino window (standalone/ not Rhino inside, just vanilla Rhino 7).
3- Close the standalone Rhino instance.
4 - Revit crashes
Are other people seeing this as well? I can ask my IT department to reinstall any/ all of the programs to see if it helps (not sure if it would or not). But I would also be happy to do a screen recording or submit logs, if it is helpful to development.
Thanks
Japhy
(Japhy)
November 2, 2022, 6:12pm
2
What’s your setup? Run SystemInfo in the Rhino command line.
As well as the About info in Rhino.Inside.Revit ribbon. Thanks
From Rhino Inside:
From Rhino 7 SystemInfo
License type: Commercial, build 2022-10-09
License details: Cloud Zoo
Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 63Gb)
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 10-7-2021 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop's integrated screen or built-in port
- Secondary monitor attached to adapter port #1
Primary OpenGL: NVIDIA RTX A3000 Laptop GPU (NVidia) Memory: 6GB, Driver date: 4-20-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 512.59
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU's maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-20-2022
Driver Version: 30.0.15.1259
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB
Rhino plugins that do not ship with Rhino
C:\Users\mbreau\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\BIM360FileLockerForRhino\1.0.0\BIM360FileLockerForRhino.rhp "BIM360FileLockerForRhino" 1.0.0.0
C:\Users\mbreau\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\EleFront\4.2.2\ElefrontProperties.rhp "ElefrontProperties" 1.0.0.0
C:\Users\mbreau\AppData\Roaming\Proving Ground\Semantic\Rhino7\Semantic.rhp "Semantic" 3.1.2.0
C:\ProgramData\McNeel\Rhinoceros\packages\7.0\LadybugTools\1.36.99\Ladybug.RH.Loader.rhp "Ladybug.RH.Loader" 1.36.99.0
C:\ProgramData\McNeel\Rhinoceros\packages\7.0\Pollination\1.1.3\Pollination.RH.Loader.rhp "Pollination.RH.Loader" 1.1.3.0
C:\Users\mbreau\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll "Enscape.Rhino7.Plugin" 0.0.22290.1357
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp "Commands" 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp "Renderer Development Kit"
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp "Rhino Render" 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp "RDK_EtoUI" 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp "Renderer Development Kit UI"
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp "Snapshots"
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp "IronPython" 7.23.22282.13001
C:\Users\mbreau\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp "PanelingTools"
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp "RhinoCycles" 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp "Grasshopper" 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp "Toolbars" 7.23.22282.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp "3Dconnexion 3D Mouse"
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp "Displacement"
From Grasshopper (let me know if there is a better way to do this…)
Japhy
(Japhy)
November 3, 2022, 10:57am
4
Thanks Matthew,
Lets update the video driver for the NVIDIA RTX A3000 Laptop GPU Memory: 6GB, Driver date: 4-20-2022.
Also ensure these settings are applied.
Hybrid graphics laptops are more and more common if you buy a consumer grade machine. (I recommend buying a mobile workstation for professional modeling but these hybrid machines are quite prevalent in the consumer market, especially for students.)
They tend to generate a TON of tech support here because of the way they are set up from the factory.
Hybrid systems are built with 2 graphics processors. A low power graphics chip (typically Intel HD or UHD) and a high power graphics card. However…
Next can we update or remove the enscape for testing purposes (from Rhino & Revit)
Absolutely, I’ll aim to test more tomorrow and get back to you.
I’ve also experiencing issues as discribed above. Has there been any resolution to this?
Japhy
(Japhy)
November 8, 2022, 12:13am
7
I haven’t heard anything else on this.
Do you have any of these particular plugins installed as well?
1 Like
I had a hunch it was related to Enscape, and it seems like that is correct.
My first troubleshooting step was to uninstall Enscape, and now I cannot seem to reproduce the crashing issue.
I will try updating drivers and such, and then try re-installing Enscape and test further.
2 Likes
I have ElefrontProperties.rhp installed. Is this a known issue?
Japhy
(Japhy)
November 14, 2022, 1:40pm
10
Paul, We are thinking it might be something to do with licensing (if enscape is ruled out). There aren’t many things that both a standalone Rhino and RiR instance share that could cause the behavior.
@Matthew_Breau1 Can you repeat this if Rhino Standalone is opened first? What is your license environment? (Lan, Zoo, Standalone). Thanks.
Matthew Breau:
1- Open any version of Revit, and launch Rhino Inside. Open the Rhino window and the Grasshopper window.
2- Launch a new Rhino window (standalone/ not Rhino inside, just vanilla Rhino 7).
3- Close the standalone Rhino instance.
4 - Revit crashes
807848463
(Sida Feng)
November 15, 2022, 12:16am
11
I experienced a similar issue and I have another very certain crashing situation is that if I paste a component(with internalised data normally) from the standalone rhino grasshopper into RhinoinsideRevit grasshopper, Revit will crash immediately.
I have Enscape installed too, haven’t tested without it.
Let me know if you have any ideas, thanks
Sida
Japhy
(Japhy)
December 6, 2022, 3:02pm
12
Removing the Enscape Revit Addin resolves this issue, still unsure if this is happening in the current Enscape addin or just previous versions.