Rhino freeze on simple operation

Rhino Rhino for Windows
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1

Hi Everyone,
I’m having trouble using rhino the past few days, it freezes each time I perform simple operation (like zooming or rotating/moving an imported CAD) on a rather simple project.
I have no idea what the problem is, I’ve checked the drivers & didn’t install anything new…
Please find below the system info, Thank for your help…

Rhino 6 SR18 2019-9-23 (Rhino 6, 6.18.19266.14201, Git hash:master @ 3d84f88dec99b2f4e8b7497e739ed2adc2ba8ef6)
License type: Commerciale, build 2019-09-23
License details: Cloud Zoo. In use by: DI VALENTIN (ThemaVerde)

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: SIMU-PC

Non-hybrid graphics.
Primary display and OpenGL: AMD FirePro W2100 (AMD) Memory: 2GB, Driver date: 6-10-2020 (M-D-Y). OpenGL Ver: 4.6.13596 Compatibility Profile Context FireGL 20.Q2.1 27.20.1023.1001

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 6-10-2020
Driver Version: 27.20.1023.1001
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.18.19266.14201
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

2

Why not update to the latest version of Rhino: 6.27? There’s been a lot of bugs fixed since your version.

As to why your setup should change behavior when you “didn’t install anything new”:
Doesn’t Windows 10 do updates whenever it feels like it? Could an update have taken place just before this began happening?

3

Thanks for noticing the need to update to 6.27. Since we have a cloud licence usually it’s automatic but this one didn’t pass.
Anyway, after the update, rhino still freeze…
Regarding the windows updtates, yes it updates automatically so we have the latest release of windows 10, could that be an issue?
when i said “didn’t install anything new” I meant software or plugin.

4

Hello - one thing to try is a clean re-install of the video driver. Yours is not old, but there may be a newer one since the last windows update - I’d get that. If there is not a newer one it may still pay to uninstal/re-install it.

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-Pascal