Rhino 6 freezes computer

hey, my Rhino 6 keeps freezing despite having it installed again

the mouse doesn’t move and ctrl+alt+del doesn’t work either, so I always have to turn off my computer

also, it freezes unexpectedly with just zooming, selecting an object…

System info:

Rhino 6 SR21 2019-12-17 (Rhino 6, 6.21.19351.09141, Git hash:master @ 4d373f64ffb55e3a8d607d9618590728d86fb1e9)
License type: Educational, build 2019-12-17
License details: Cloud Zoo. In use by: Lissa Saruhashi ()

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-IE7UK7K

Non-hybrid graphics.
Primary display and OpenGL: Intel® HD Graphics 5500 (Intel) Memory: 1GB, Driver date: 9-29-2016 (M-D-Y). OpenGL Ver: 4.4.0 - Build

Secondary graphics devices.
AMD Radeon R7 M265 (AMD) Memory: 2GB, Driver date: 6-22-2015 (M-D-Y).

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Intel
Render version: 4.4
Shading Language: 4.40 - Build
Driver Date: 9-29-2016
Driver Version:
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Try updating the Intel and AMD graphics drivers.

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If you open the Notifications panel in Rhino, I think you’ll see messages suggesting you update the drivers for both your Intel and AMD cards.

The messages are links to help you find the drivers for your version of Windows and specific model of graphics card.
I’m concerned the Intel is so old. The available drivers may be be very current.
I’m not familiar enough with AMD cards to know if that’s a currently support card or and old one too.

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Thank you so much for all the help! (first time here on the forum)

I looked at the notifications and it did have updates to be made.

Also tried to lower the antialiasing as I saw on another post here.

Don’t really know what actually made a difference, but at least it is finally working now!

  • sorry for the late reply