Hello,
I’m an architecture student and I’m having a problem where all of a sudden neither of my two graphics cards are showing up or being used by my Rhino 7 on my computer (Legion 5 15ACH6H - Windows 11).
Out of nowhere, my rhino started behaving strangely, display modes appeared strange and it was not possible to plot any layout or in view mode. So after much investigation with my teacher, we are now sure that I have two graphics cards on the computer (AMA Radeon Graphics and NVIDIA GeForce RTX 3060 Laptop GPU), they are not broken and my drivers are up to date. I’ve also checked for viruses with the Malmwarebytes program, and it says it couldn’t find anything wrong. I have uninstalled and reinstalled Rhino multiple times without any results, and put all settings to default.
So in the systeminfo, it says “No graphics device is being used”. BUT I definitely have two working graphics cards on my computer. This is a problem that arose about 1 month ago completely suddenly and has previously worked just fine using Rhino with RTX.
Is this something that someone has experienced before and is there a solution to this?
Best regards, Astrid
SYSTEMINFO:
Rhino 7 SR34 2023-9-24 (Rhino 7, 7.34.23267.11001, Git hash:master @ a37d83041828484840f2448d5b3e3770e46694f9)
License type: Educational, build 2023-09-24
License details: Cloud Zoo
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 14Gb)
Computer platform: LAPTOP - Plugged in [30% battery remaining]
Non-hybrid graphics configuration.
Secondary graphics devices.
NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 10-26-2023 (M-D-Y).
> Integrated accelerated graphics device with 4 adapter port(s)
- This device is not being used
AMD Radeon™ Graphics (AMD) Memory: 2GB, Driver date: 10-25-2022 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used
ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.
- Any hardware configuration or cabling changes you make will require that you restart Rhino.
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 0.0 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: NA
Driver Version: NA
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 64 MB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
