Rhino cannot find my GPU

Hey team!

I’ve noticed my Rhino has been working really slow lately, and when I entered the system information window I saw that it says that the Rhino couldn’t find my GPUs.
It was working on my CPU Integrated GPU ( AMD ) but I wanted it to work on my Nvidia RTX 3060.
So now it doesn’t use any of the GPUs.

  1. I’ve tried clean installing the Graphic Drivers
  2. Tried repairing the Rhino
  3. Tried completely uninstalling and installing the drivers
  4. Tried making the GPU the main graphic card
  5. Tried updating the Windows.

I’ll be grateful for any additional suggestions and opinions for this to work.
Thank you!

Rhino 7 SR36 2023-12-12 (Rhino 7, 7.36.23346.16351, Git hash:master @ 11a364321297eb8cdb34405a3308d8911f58706d)
License type: Educational, build 2023-12-12
License details: Stand-Alone

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 15Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.

Secondary graphics devices.
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 11-1-2022 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
** - This device is not being used**
** NVIDIA GeForce RTX 3060 Laptop GPU (NVidia) Memory: 6GB, Driver date: 3-1-2024 (M-D-Y).**
** > Integrated accelerated graphics device with 4 adapter port(s)**
** - This device is not being used**

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
** See below for any possible configuration changes that may help resolve this issue.**

  • Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 0.0 (primary GPU’s maximum)

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: 3-1-2024
Driver Version: 31.0.15.5176
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino
C:\Users\Maria Shapiro\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.23345.954
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Datasmith Rhino Exporter (d1fdc795-b334-4933-b680-088119cdc6bb)\DatasmithRhino7.rhp “Datasmith Exporter” 5.3.2.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.36.23346.16351
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

What does the Device Manager say? Are the GPUs turned on there?

Our of curiosity, try to disable all of your non-Rhino plugins, and restart.

We’ve been seeing this a bit more lately. Rhino just reads the state of your hardware, like David said, check the GPU’s in the Device Manager. Clean install of the Nvidia driver, make sure to reboot.

Hey guys, thanks for the prompt response!

David - The Nvidia GPU is working correctly ( I’ve disabled the AMD GPU ) and if I activate the AMD GPU they both work correctly

Japhy - I tried clean reinstall of the drivers few times, and it doesn’t seem to work.

Right. Maybe some form of odd passthrough problem.

As a distinguishing test, does Blender 3.5+ see GPU rendering as a compute option? It’ll look the same as Rhino in the Preferences options for CUDA/OptiX rendering devices.