I have rhino 6 for windows on my MacBook (I use bootcamp) and it never experienced issues until recently. It was running a little slow the other day and I closed it and reopened it and it said there was an update available, so I installed it hoping it would make it speed up a bit. Now I can only do about 3 actions before it stops working and I have to close out of it or it just closes itself. I open my file, change the cplane to an image, make a curve, save, delete the image, save, and try to do this as many times as I can (the project requires me to trace curves on images in a row and then delete the image and use the next to trace). My project is due tomorrow and I really need to start working faster than what it is allowing me to do right now.
Hello - please run the SystemInfo command in Rhino and post the results here.
-Pascal
update: It now stops working after I open the file, click on an image, and try to delete it. It won’t delete the image or let me do anything.
Rhino 6 SR14 2019-4-28 (Rhino 6, 6.14.19118.15561, Git hash:master @ 8f0a84997c310a7ec1a42cf2704da8daa33e3e21)
License type: Educational, build 2019-04-28
License details: Cloud Zoo. In use by: Bailey Schmitt ()
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-FFH1OTU
Non-hybrid graphics.
Primary display and OpenGL: Intel® Iris™ Pro Graphics 5200 (Intel) Memory: 1GB, Driver date: 6-16-2015 (M-D-Y). OpenGL Ver: 4.3.0 - Build 10.18.15.4240
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: Intel
Render version: 4.3
Shading Language: 4.30 - Build 10.18.15.4240
Driver Date: 6-16-2015
Driver Version: 10.18.15.4240
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
Hello - please open the Notifications panel (Panels menu) and double-click the notification about updating the video drivers - update those and then please run SystemInfo again and post the new results.
Does anything work better?
-Pascal
When I double click the notification about updating the video drivers it brings me to intel’s website and gives a lot of options for graphic drivers to download. How do I know which one to download?
is it this one?
Hello - it looks to me like 15.40 is likely the one:
-Pascal
It doesn’t seem to be any better after that. Here is the new system info –
Rhino 6 SR14 2019-4-28 (Rhino 6, 6.14.19118.15561, Git hash:master @ 8f0a84997c310a7ec1a42cf2704da8daa33e3e21)
License type: Educational, build 2019-04-28
License details: Cloud Zoo. In use by: Bailey Schmitt ()
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-FFH1OTU
Non-hybrid graphics.
Primary display and OpenGL: Intel® Iris™ Pro Graphics 5200 (Intel) Memory: 1GB, Driver date: 10-29-2018 (M-D-Y). OpenGL Ver: 4.3.0 - Build 20.19.15.5063
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: Intel
Render version: 4.3
Shading Language: 4.30 - Build 20.19.15.5063
Driver Date: 10-29-2018
Driver Version: 20.19.15.5063
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
Hello - in case you have not, please also reboot the machine.
-Pascal
I restarted it twice and it’s still working worse than before –
Rhino 6 SR14 2019-4-28 (Rhino 6, 6.14.19118.15561, Git hash:master @ 8f0a84997c310a7ec1a42cf2704da8daa33e3e21)
License type: Educational, build 2019-04-28
License details: Cloud Zoo. In use by: Bailey Schmitt ()
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-FFH1OTU
Non-hybrid graphics.
Primary display and OpenGL: Intel® Iris™ Pro Graphics 5200 (Intel) Memory: 1GB, Driver date: 10-29-2018 (M-D-Y). OpenGL Ver: 4.3.0 - Build 20.19.15.5063
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: Intel
Render version: 4.3
Shading Language: 4.30 - Build 20.19.15.5063
Driver Date: 10-29-2018
Driver Version: 20.19.15.5063
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.14.19118.15561
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
Hello - are the problems with any file or one in particular?
-Pascal
the problems seem to be with this file in particular. I asked my professor about it. He seems to think the graphics driver just isn’t powerful enough for the project I have so there isn’t much I can do about it on my laptop. Thanks for all the help!
Hello - can you SaveSmall, zip and upload the file to
www.rhino3d.com/upload
?
We can take a look.
-Pascal
yes I uploaded it. I ended up working on the file on a PC desktop and now its working fine. I was just having issues on my bootcamp on my Mac earlier on in the project when there was about 50 images in the file and the driver couldn’t keep up.
Hello - as your file opens, the view is in Raytraced mode - that will churn your machine a lot, if used as a working mode - see if sticking with the Rendered, or Shaded modee speeds things up.
-Pascal