Rhino crashes when starting on second screen

Rhino Rhino for Windows
1

Hi,

I recently bougth two new computers for the office. Both have a fresh installation of lastest win 10 64bit pro with the same hardware componants:
CPU: i9900k
GPU: Nvidia GTX 1660 Ti
MB: Asus Maxsimus XI hero

I have installed the latest videocard driver for internal and Nvida card. Both screens are connected to nvidia grafic card.

I have the problem on both computers, that rhino crashes when I open it on whatever is set es secondary screen. I don’t have any problems opening on primary screen or opening Rhino in SafeMode on secondary screen. I disabled all non-rhino plugins.

Rhino 6 SR15 2019-6-11 (Rhino 6, 6.15.19162.11021, Git hash:master @ 223ed54a6fbdf0a7381309956191ba94bb2aa782)
License type: Kommerziell, build 2019-06-11
License details: Cloud Zoo. In use by: Alexander ()

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: AS-PC

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1660 Ti (NVidia) Memory: 6GB, Driver date: 5-22-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 430.86

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-22-2019
Driver Version: 26.21.14.3086
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.15.19162.11021
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.15.19162.11021
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.15.19162.11021
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.15.19162.11021
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Can anyone help?

2

I could only as the standard things, such as:
Seeing that you have a very new GPU, is that the very latest drivers?

Have you tested the video card on a 3D game, or other 3D application?

Windows dual-screen is imperfect, but you shouldn’t see crashes.

3

Hello - one thing that is not clear is whether you have checked for Windows updates since installing - I’m not sure the ‘latest’ is ever really the latest… I would do that.

-Pascal

4

Hi,

my windows version is 1903 (Build 18362.175). Windows update search is telling me that this is the latest version.

Also my Nvidia drivers are the latest. (430.86). Nvidia offers two drivers: Game Ready driver and Studio driver. Both have the same effect.

I also tested the video card on a 3D game with very high settings. Everything seems to work fine.

Best regards,
Alex