Rhino 8 randomly undoes all my settings every few days

Dear Rhino community,

Something strange and frustrating has been happening. Every so often, my Rhino 8 will lose all my custom settings: appearances, aliases, keyboard, mouse, custom display modes will all be reset. It will happen in the middle of work sessions, switching between applications, and generally in subtle moments without my understanding why. I thought it was when I would open DWG’s in Rhino 8 or when I would open Rhino 7 files from colleagues that would trigger the re-set but this doesn’t seem to be the cause. It just happened again and I am at a loss. I wonder if anyone has any insight.

The only hint is that each time it resets, I am left with three Shaded views in my Display Modes menu (see screenshot). Some of my custom display modes are copies of the default Shaded view so I don’t know if that might have something to do with it.

Any insight is appreciated. I tried the method of having my settings copied in the AppData/Roaming/… /settings also without success.

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Hi Lucas -

I’m not sure what that method is exactly but you can OptionsExport to get most things saved to a text file and OptionsImport to get them back if things go South. But next time this happens, please use Reset and click the button to save the settings for support - send the zip file to tech@mcneel.com with a link back to this topic in your comments.

Meantime, plase run SystemInfo in Rhino and copy/paste the results here.

-Pascal

1 Like

Thank you, Pascal
OptionsExport and OptionsImport will already help a great deal. Didn’t know about that. Previously I was following the method outlined in this post: Rhino settings backup in RH8

SystemInfo results:

Rhino 8 SR4 2024-2-13 (Rhino 8, 8.4.24044.15001, Git hash:master @ 5d3f86ffffae3c2ed84d21147c008b3907a40a2e)
License type: Commercial, build 2024-02-13
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.16

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA T1200 Laptop GPU (NVidia) Memory: 4GB, Driver date: 10-13-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 529.19
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA T1200 Laptop GPU (NVidia) Memory: 4GB, Driver date: 10-13-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 529.19
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

Secondary graphics devices.
Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 7-11-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-13-2023
Driver Version: 31.0.15.2919
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V8\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\RhinoLabsTools.rhp “Rhino Labs Tools”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.4.24044.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
C:\Program Files\Rhino 8\Plug-ins\NamedPositions.rhp “Named Position”

Hi Lucas - it would be useful to know if this happens without VRay being loaded - if you can work without it for a while, disable it in Options > Plug-ins page and then close and restart Rhino. Can you work for a while without the bad thing happening, when it probably would have happened by now in the past?

-Pascal

Hi Pascal,

The options reset happens at very irregular intervals. Sometimes two days in a row, sometimes it will be ok for a couple weeks without the reset. I think it might be hard to do a controlled troubleshooting disabling Vray since I often need to use Vray several times during a given week.

I will try it and pay attention when I turn Vray back on

Luca

The issue just occurred again - for the first time since this original posting eight days ago.

OptionsImport saved me the headache of redoing my settings so I am grateful for that tip. But the issue of losing my settings remains a mystery. I cannot trace it directly to Vray since I have been using vray fairly often throughout these past eight days.

I sent the zip file of the settings after the Reset command to the tech email.

Hi Luca - can you please, when you get things sorted again, export the good settings in th same way?

-Pascal