Rhino 8 nvidia graphics not recognised

[Hemani_singh]

Hello everyone, I am using Rhino 8. I am having trouble with the shadows not being visible in my viewport. I have checked various forums and even asked for help to chat gpt, tried everything from updating the driver manager to reinstalling Rhino, but nothing seems to work. Can anyone help me figure out what the issue might be?

i m HAVING GeForce RTX 3070
Here is my system info:

Rhino 8 SR11 2024-9-10 (Rhino 8, 8.11.24254.15001, Git hash:master @ d3c11108eae09fadc146928ba51b9b182a05303f)
License type: Evaluation, build 2024-09-10
License details: Cloud Zoo
Expires on: 2024-11-03

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 31GB)
.NET 7.0.0

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.

Secondary graphics devices.
NVIDIA GeForce RTX 3070 Laptop GPU (NVidia) Memory: 8GB, Driver date: 9-5-2024 (M-D-Y).
> Integrated accelerated graphics device with 4 adapter port(s)
- This device is not being used
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 7-18-2023 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

• Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 0.0 (primary GPU’s maximum)

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: NA
Driver Version: NA
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 64 MB

Rhino plugins that do not ship with Rhino
C:\ProgramData\Autodesk\forma-rhino\Rhino8\FormaRhino.rhp “FormaRhino” 0.7.3.0
C:\Program Files\Rhino 8\Plug-ins\Karamba\License\Karamba3D_LicensePlugin_Rhino8.rhp “Karamba3DLicense”
C:\ProgramData\McNeel\Rhinoceros\packages\8.0\LadybugTools\1.38.220\Ladybug.RH.Loader.rhp “Ladybug.RH.Loader” 1.38.220.0
C:\ProgramData\McNeel\Rhinoceros\packages\8.0\Pollination\1.51.2\Pollination.RH.Loader.rhp “Pollination.RH.Loader” 1.51.2.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.11.24254.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

[Japhy]

Hi Hemani,

This is a windows issue, typically seen on machines that have been upgraded from windows 10.

Go to the Windows Device Manager and try enabling/disabling your display adapters.

A clean install of the Nvidia driver is recommended.

DRIVER INSTALLATION

1. Open the Nvidia Driver that you downloaded and let it extract the files and folders.
2. Accept the licence agreement.
3. Select “CUSTOM”.
4. Install what you need but preferably just the graphics driver so there’s less chance of error.
5. Make sure “Clean installation” is checked.
6. Let the installation begin!

[Hemani_singh]

Dear Japhy,

I have followed all the steps you mentioned. I adjusted the Nvidia settings for Rhino preferences in both the Nvidia 3D manager and in the graphics settings of the PC. I also reinstalled Rhino and performed a clean installation procedure for the driver. However, it still shows that no graphics are being recognized. As a result, I am unable to have shadows of my model for my outdoor thermal comfort studies.

Here is the system info

`` Secondary graphics devices.
AMD Radeon™ Graphics (AMD) Memory: 1GB, Driver date: 7-18-2023 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used
NVIDIA GeForce RTX 3070 Laptop GPU (NVidia) Memory: 8GB, Driver date: 9-5-2024 (M-D-Y).
> Integrated accelerated graphics device with 4 adapter port(s)
- This device is not being used

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

• Any hardware configuration or cabling changes you make will require that you restart Rhino.

I have attached screenshots for reference.

[Japhy]

Rhino is just reading the state of Windows in this case. Enabling/Disabling the graphics device, updating windows and drivers is the only method I know of to resolve this.

[wim (Wim Dekeyser)]

Hi Memani -

@Hemani_singh

I adjusted the Nvidia settings for Rhino preferences in both the Nvidia 3D manager and in the graphics settings of the PC.

I’d follow the steps outlined in this post, making sure not to hop over step 3: uninstall the device:

WIP (5.9.2017) :s-----l-----o-----w-----e------s-------t display ever ;)

The only thing I can recommend trying here is to completely uninstall and delete the current video drivers using the Device Manager…and then re-install them… Follow these steps… Start the Device Manager [DM-access] Expand the device tree (Note: My images show 2 display adapters, yours will probably only show one, the Intel)…so just work with that one. [DM] Right-click on the Intel display device and select “Uninstall” [UninstallDriver] CHECK the option “Delete the driver softw…

-wim

[jeff (Jeff LaSor)]

Why have you disabled the AMD device?

The AMD GPU is the primary device on your laptop, and in many cases, disabling the primary device on a laptop can cause all kinds of other issues when it comes to device detection and selection in Windows.

I would re-enable the AMD GPU from within the Device Manager, reboot, and see if things work.

-J

[Hemani_singh]

Hi Jeff , Thank you for pointing out this, it worked.