Hello everyone,
I’m pretty new to the software, I’m still on the free trial for Rhino 8 (I have 60 days left) For the past few days when I open the software, the software opens but doesn’t respond, kind of freezes - I can’t do anything. Sometimes the software just crashes.
I tried uninstalling and reinstalling, checking that my computer is up-to-date with the operating system - Windows 11, also the video card update. I should note that a few days before the malfunction, the software worked perfectly.
Does anyone have an idea what I should do?
Thank you very much in advance for your help!
Hi ynon, Please run SystemInfo in the Rhino command line and post the results. Thanks!
Hi,
Thank you so much for your quick response!
Unfortunately I can’t access the command line, Rhino opens but does not respond to any action…
Also, I’v tried Modify> Repair a couple of times, also right now, unfortunately it’s doesn’t work…
My computer system supporting the swoftrae requirements…
When I open Rhino it looks like that but I couldn’t do any action…
Thanks!!
any typing doesn’t go to the command line? if you Alt+Tab are there any dialog boxes that need attention?
Try opening Rhino in Safe Mode (available via searching windows start for Rhino in Safe Mode)
Typing does not go to the command line.
I tried now in safe mode, unfortunately no change…
That is unusual. Lets try troubleshooting potential hardware issues (swap keyboards, unplug extra monitors)
Can you provide more detail here? Was working at one point? How do you exit the crash?
If the program is truly locked please create a manual crashdmp Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Windows [McNeel Wiki]