While experimenting with adjusting view display display mode parameters in Rhino 8 SR14 it frequently crashes and freezes windows 10 - requiring a reboot.
Any suggestions on how to capture additional information that I can provide here?
While experimenting with adjusting view display display mode parameters in Rhino 8 SR14 it frequently crashes and freezes windows 10 - requiring a reboot.
Any suggestions on how to capture additional information that I can provide here?
It would help to get a reproducible set of steps that triggers this problem: which display mode, which parameters. You almost can’t provide too much detail
The challenge is that that I do not have a specific scenario that I can reproduce consistently.
Here are some observations:
Is there a windows crash file that may be of use?
Hi Anton -
You could check the Windows Reliability Monitor and see if there are any details there.
-wim
At least run the Rhino command _SystemInfo
and post the resulting text unaltered here…
Freezing Windows often is an indication of old/broken drivers.
Rhino 8 SR14 2024-12-10 (Rhino 8, 8.14.24345.15001, Git hash:master @ cdb74b46090a23fe242c51b288886f76467a741b)
License type: Commercial, build 2024-12-10
License details: Cloud Zoo
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 16GB)
.NET 7.0.0
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.2111
> Integrated graphics device with 2 adapter port(s)
- Windows Main Display attached to adapter port #0
Secondary graphics devices.
NVIDIA GeForce GTX 1060 3GB (NVidia) Memory: 3GB, Driver date: 8-14-2024 (M-D-Y).
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
ATTENTION:
Desktop is using the slower, less reliable integrated graphics device and probably needs a configuration change.
An accelerated graphics device exists and is attached to a monitor, but it’s not being used by Rhino.
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 31.0.101.2111
Driver Date: 7-19-2022
Driver Version: 31.0.101.2111
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
C:\Users\Owner\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\NVIDIADenoiser\0.4.3\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.3.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Any suspects in that?
Your Nvidia GPU isn’t being used, please check Soooo, you bought a laptop with hybrid graphics and rhino doesn't run right. READ THIS
In the screenshot you posted from the reliability monitor I also see a windows update failed. I’d make sure that the updates get applied correctly, then reinstall the latest nvidia driver (doing a clean driver install via its installer custom settings path) and ensure after those steps that your nvidia gpu is the main device for Rhino.
Nathan, thank you sir. This resolved the issue!