Rhino 8 crashing

Rhino
1

Hi! Rhino 8 keeps crashing on me. I can open a new file, but can’t create any objects, and cannot open any existing files. I was running Rhino 7 with no issues.

I’ve seen some other posts on similar topics but haven’t been able to determine a solution from those.

Here is the result of the SystemInfo command:

Rhino 8 SR5 2024-3-12 (Rhino 8, 8.5.24072.13001, Git hash:master @ e3530849b75f00b2b977766a567ae29b055837e9)
License type: Commercial, build 2024-03-12
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 16GB)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: Intel(R) HD Graphics 4600 (Intel) Memory: 1GB, Driver date: 8-4-2015 (M-D-Y). OpenGL Ver: 4.3.0 - Build 10.18.15.4248
> Integrated graphics device with 2 adapter port(s)
- Windows Main Display attached to adapter port 0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.3 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.3
Shading Language: 4.30 - Build 10.18.15.4248
Driver Date: 8-4-2015
Driver Version: 10.18.15.4248
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.5.24072.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Thank you!

2

This is going to be your problem. You have a decade old driver. The HD Graphics 4600 has been discontinued by Intel, the latest available driver for that is https://www.intel.com/content/www/us/en/download/18369/30196/intel-graphics-driver-for-windows-15-40.html - released in 2020. I would try updating to that if possible.

Other than that the recommended minimum GPU RAM requirement is 4GB.

You GPU solution is probably a bit too old.

3

Thank you so much! I will go a head and try to update the driver.

4

Hi,

Did it work? I am working with the newest drivers on a different setup, but have crashes when switching display modes.

Thanks!

5

Run the Rhino command _SystemInfo and post the result here in a reply.

6

Hi Nathan,

Thanks for your reply. Below the Systeminfo

Rhino 8 SR6 2024-4-10 (Rhino 8, 8.6.24101.05001, Git hash:master @ 32c244aa711e0034e75bec2e87d093c764820b96)
License type: Commercial, build 2024-04-10
License details: Cloud Zoo

Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.18

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA RTX A3000 Laptop GPU (NVidia) Memory: 6GB, Driver date: 3-12-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.86
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA RTX A3000 Laptop GPU (NVidia) Memory: 6GB, Driver date: 3-12-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.86
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

Secondary graphics devices.
Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 3-16-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-12-2024
Driver Version: 31.0.15.5186
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\SimLab\Plugins\SimLab PDF From Rhino\SimLabPDFExporter.rhp “SimLab PDF Exporter”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\SolidTools.rhp “SolidTools”
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\import_STEP.rhp “STEP Import”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.6.24101.5001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

7

I would try

  1. disabling third-party plug-in
  2. reinstall latest driver, but this time with custom/advanced install type and checking clean installation
  3. reset Rhino settings with _Reset.