After a recent windows update, Rhino keeps crashing when “preparing viewports” on the loading screen. I have a fresh install and do have the latest Nvidia drivers installed for studio. I am running a 3050 GPU for laptop and am on windows 11. I have tried almost everything, but please let me know if you know how to fix the issue, thank you.
1 Like
Thank you for report. Please run SystemInfo in the command line of Rhino, then copy-past all popup contents here.
Hi Jessesn, I am having the same issue as the orginal poster. Once I choose a new viewport, rhino crashes and freezes, then shuts down. Each time this happens, my entire computer shuts down as well even after rhino is closed. This is what shows up when I run SystemInfo. Any help would be appreciated!
Rhino 8 SR24 2025-10-8 (Rhino 8, 8.24.25281.15001, Git hash:master @ ba28668a8431990c700173e46ef2dbcb873cf092)
License type: Educational, build 2025-10-08
License details: Stand-Alone
Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 31GB)
.NET 8.0.14
Computer platform: LAPTOP - Plugged in [98% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) Arc™ Graphics (Intel) Memory: 2GB, Driver date: 4-28-2025 (M-D-Y).
Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 4060 Laptop GPU (NVidia) Memory: 8GB, Driver date: 11-6-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 566.14
Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-6-2024
Driver Version: 32.0.15.6614
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
Please got the NVIDIA website, find the latest graphics driver, download and update it, then Try again.
Make sure you do a clean install of the driver - when you start the driver installer choose custom installation and then check the box for clean installation.
2 Likes
Same problem here.
Rhino crashes to desktop after “Preparing Viewports…“ appears.
”Safe Mode” works.
Clean reinstall of the latest graphics drivers did not help.
Rhino 8 SR24 2025-10-8 (Rhino 8, 8.24.25281.15001, Git hash:master @ ba28668a8431990c700173e46ef2dbcb873cf092)
License type: Commercial, build 2025-10-08
License details: Cloud ZooWindows 11 (10.0.26200 SR0.0) or greater (Physical RAM: 29GB)
.NET 8.0.14Computer platform: LAPTOP - Unplugged [95% battery remaining] ~461 minutes left
Non-hybrid graphics configuration.
Primary display and OpenGL: AMD Radeon™ Graphics (AMD) Memory: 3GB, Driver date: 9-24-2025 (M-D-Y). OpenGL Ver: (null)Integrated accelerated graphics device with 5 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
GPU Tessellation is: On (but disabled due to other settings)
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL (null) (primary GPU’s maximum)Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: HighVendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 9-24-2025
Driver Version: 32.0.21033.2001
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: 256 x 16843008
Total Video Memory: 3 GBRhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.24.25281.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.24.25281.15001
Could you give it a try with repairing Microsoft Visual C++2015-2022 Redistributable ?
1 Like
Wow — that did the trick!
Did I do something wrong or is this indeed caused by a recent Windows 11 update?
Thank you so much for the quick response! 
For a while now, I think since summer 2025, we have seen increasing reports about Rhino crashing especially after Windows updates have been applied.
Hi! I have the same problem. I tried everything mentioned above, but nothing works permanently. The only temporary fix is to uninstall and reinstall, but the issue comes back after restarting the laptop.
Rhino 8 SR27 2026-1-19 (Rhino 8, 8.27.26019.16021, Git hash:master @ a7029e543145704b986eede4bc40b6bd8a0645d0)
License type: Educational, build 2026-01-19
License details: Cloud Zoo
Windows 11 (10.0.26200 SR0.0) or greater (Physical RAM: 12GB)
.NET 8.0.14
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics 620 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y).
Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce MX130 (NVidia) Memory: 4GB, Driver date: 1-20-2026 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 582.28
Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-20-2026
Driver Version: 32.0.15.8228
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.27.26019.16021
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.27.26019.16021
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.27.26019.16021
C:\Users\USUARIO\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PanelingTools\2024.8.20.677\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.27.26019.16021
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.27.26019.16021
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.27.26019.16021
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Hi Danny -
Does that mean that you did a clean install of the GeForce drivers?
In a different thread, a user reported that updating the drivers of the secondary GPU fixed “things”. I suppose it wouldn’t hurt trying that here.
-wim