Rhino 7 interface glitch

Hello guys,

I am experiencing some random interface glitches. Seems to randomly appear when using some commands, cannot pinpoint, but it happens also sometimes when I modify some parameter in gh. Closing and reopening Rhino doesn’t resolve the problem. I need to restart my Laptop.

System Info
Windows 10.0.19043 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [21% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA Quadro M2000M (NVidia) Memory: 4GB, Driver date: 12-31-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 461.09
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-31-2020
Driver Version: 27.21.14.6109
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Common Files\McNeel\Rhinoceros\6.0\Plug-ins\Fologram for Rhino (468a328b-20d9-494b-b9e1-cbe9f827d3a2)\2020.1.8.0\6\Fologram.IO.Rhino3d.Win.rhp “Fologram for Rhino” 2020.1.8.0
C:\Program Files\Common Files\McNeel\Rhinoceros\6.0\Plug-ins\KeyShot8RhinoPlugin (6c7d7caf-b4ba-406d-bfaa-8d719d8212c3)\1.5.0.0\KeyShot8RhinoPlugin\Rhino 5.0\KeyShot8RhinoPlugin.rhp “KeyShot8RhinoPlugin” 1.5.0.0
C:\Users\Amantevez\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\KeyShot10RhinoPlugin (ccedd9da-83b9-429a-aec5-8ec90b85fe67)\1.2.0.0\KeyShot10RhinoPlugin\Rhino 7\KeyShot10RhinoPlugin.rhp “KeyShot10RhinoPlugin” 1.2.0.0
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros 6\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.4.21067.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hello - the first thing to try is to disable the above plug-ins in Options > PLug-ins page, then close and re-open Rhino. If the problem is gone, you can test re-enabling these one at a time to see if you can find the culprit.

On the other hand, getting a legitimate, uncracked version of Rhino is probably the best bet.

-Pascal

1 Like

Thank you for the quick reply. It’s been long since I cleaned up unused plugins. Maybe this is the solution! I have deleted all the extra unused plugins. I will observe a couple of days to see it the glitch is gone and confirm the solution.

Thanks for the help!

UPDATE

Unfortunately the problem still persists.

Hi -

Your GPU drivers are old but I take it you are still on a cracked version of Rhino…
-wim

Let me check that, however I have introduced a valid license? Shall I do a fresh installation?

Hello- so far, nothing I see in your information or email address shows any licenses registered. Please contact sales.eu@mcneel.com if you think you have a legitimate license that is somehow not registered.

-Pascal

Hello Pascal, can you please check another email? amanraiagr(at)gmail.com (as it is my personal email)?

I do see an order, but you have not created a rhino account or assigned your legit license anywhere.

go to accounts.rhino3d.com and create an account, then go to licenses>personal and add your license.

then launch rhino and got to tools>options>license>change license.

enter your email and hit next.

choose the login option and then login to your account, then hit “allow”

rhino will launch normally after a brief pause.

verify your license has been added correctly by go to tools>options>license in rhino- it should state you are using an accounts license.

1 Like

I performed a fresh install and updated graphic Drivers. So far no issues, so I guess this resolves the problem.
@theoutside I have reintroduced the number on the fresh install, maybe it appears now?

yes! you are all good now-

Yup, the glitch is back… :frowning:

Rhino 7 SR17 2022-4-12 (Rhino 7, 7.17.22102.05001, Git hash:master @ 13b57035af8fb22da005ef72c56e4555d9dbcfe3)
License type: Educational, build 2022-04-12
License details: Stand-Alone

Windows 10.0.19043 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [89% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA Quadro M2000M (NVidia) Memory: 4GB, Driver date: 12-31-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 461.09
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-31-2020
Driver Version: 27.21.14.6109
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Please update your video driver (12-31-2020) and try again.

Rhino 7 SR17 2022-4-12 (Rhino 7, 7.17.22102.05001, Git hash:master @ 13b57035af8fb22da005ef72c56e4555d9dbcfe3)
License type: Educational, build 2022-04-12
License details: Stand-Alone

Windows 10.0.19043 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [86% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA Quadro M2000M (NVidia) Memory: 4GB, Driver date: 6-23-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 516.59
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-23-2022
Driver Version: 31.0.15.1659
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\RhinoResurf\RhinoResurf_r7.rhp “RhinoResurf”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.17.22102.5001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

try the toolbarreset command

I have done that multiple times. It doesn’t fix the problem. Resetting the toolbar and restarting Rhino doesn’t fix this. The only way I have to correct it is by restarting my PC. It will not appear for a couple of days, but generally re appears every week/2weeks.

Hi -

Is there a specific workflow that leads to this happening?
-wim

I don’t think there is a specific workflow. It doesn’t happen exactly at a specific time or command. But I have found it happening in two cases repeatedly.

  1. When using deformation tools like cage edit, not always, but it will sometimes end up glitching the interface. I can minimize and maximize to momentarily clear the glitch but any camera movement or command execution triggers the glitch.

  2. Sometimes, I am using Grasshopper and I just created a grid of points and I was changing the number of grid size, it will also glitch (just the rhino interface) suddenly.

As a long shot blow out any vents and fans so they are no longer clogged with dust - essentially ensure the thermal handling of your laptop is back to spec. Just in case heat buildup causes chip instability.