Hello, I’m new to this forum, returning to using Rhino after a long break! I am having no joy trying to run 6 on my Toshiba laptop, it freezes before fully opening. Does anyone here specialise in talking to bewildered noobs?
Any help gratefully recieved,
Jeff
If you’re not getting an error message, then I’d start Rhino V6 in Safe mode.
Use the Windows Cortana Search tool and look for Rhino 6 in Save mode.
Safe mode is NOT a fix.
It is a troubleshooting tool that blocks loading OpenGL graphics and plugins; either of which can cause the symptoms you are describing.
If Rhino starts in Safe mode, run the SystemInfo command and post the results in a reply.
Sorry, no. I guess I wasn’t clear.
“SystemInfo” is a V6 Rhino command and tesll us what Rhino sees.
No worries! how about this…
Rhino 6 SR25 2020-4-23 (Rhino 6, 6.25.20114.05271, Git hash:master @ f35d7ded15ec317635ced435d8df84327397038d)
License type: Evaluation, build 2020-04-23
License details: Stand-Alone
Expires on: 2020-07-16
Windows 10.0 SR0.0 or greater (Physical RAM: 3.9Gb)
Microsoft Windows [Version 10.0.18362.778]
Machine name: JEFFLAPTOP
Non-hybrid graphics.
Primary display and OpenGL: Intel® HD Graphics 4000 (Intel) Memory: 2GB, Driver date: 12-21-2015 (M-D-Y). OpenGL Ver: 4.0.0 - Build 10.18.10.4358
OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 12-21-2015
Driver Version: 10.18.10.4358
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 2103922 KB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.25.20114.5271
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.25.20114.5271
There it is.
Two MAJOR problems:
-
Your computer is running an Intel 4000 graphics. Terrible choice. Only marginally supported in Rhino V6. It also tells me that is a very old computer.
-
The driver for it is more than 5 years old!
As a temporary fix, try installing this updated driver from March 2020.
If your computer says that driver is not “validated” for you computer, here’s how to get past that hogwash:
Any luck?
Please consider purchasing a new computer that meet’s Rhino V6’s System Requirements.
Cheers
Thanks for your help John!
Jeff