Rhino 6 not responding

Good day,

Somehow Rhino 6 does not respond (takes long time to render an empty scene and cant run any command or open options). I am able to run safe mode normally and copied the systeminfo.

Can you please take a look why it isnt working?

Rhino 6 SR12 2019-1-29 (Rhino 6, 6.12.19029.6381, Git hash:master @ ae9d7fba5fda0b43002dc44a34e059a9a382db04)
License type: Evaluación, revisión 2019-01-29
License details: Cloud Zoo. In use by: Jose ()
Expires on: 2019-04-22

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: PORTATIL-PEQUE

Non-hybrid graphics.
Primary display and OpenGL: Intel® HD Graphics 4000 (Intel) Memory: 2GB, Driver date: 12-21-2015 (M-D-Y). OpenGL Ver: 4.0.0 - Build

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 2x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 12-21-2015
Driver Version:
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: 2112 MB

Rhino plugins

Hi @jordy1989

First update your graphics driver - it’s a less-than-optimal card with a very old driver. See of this helps:

HTH, Jakob

Dear Jakob,

Thank you for your answer. I will tell the customer to update their drivers.

It is weird that it runs smoothly in safe mode though.

Hi @jordy1989

That’s exactly what safe mode does - disables the graphics acceleration completely. So no Open GL support in safe mode, and therefore no problems :slight_smile: