Rhino 6, failed to save file!

rhino6
unhandled

#1

Hello,

when I tried to save my work, Rhino told me “failed to save”. No export worked, no copy/paste (no content to paste). The file was saved before and I cannot image what kind of geometry or whatever I created that Rhino could save anymore!!! I also tried without plugin-data and textures - no sucess.

The only chance a had was saving the geometry as internal data in Grasshopper.

Tom


(Brian Gillespie) #2

Tom, if you can still reproduce this, what happens if you try to save using “geometry only” checkbox on the File Save dialog? We had a customer the other day that experienced this problem and was able to save that way.

If you are able to reproduce this reliably, then I’d like to set up remote debugging on your computer to figure out what’s going on.

Also, is there any chance that Dropbox or some other cloud synchronization service is set up to sync your desktop folder? We know that Dropbox can cause this problem intermittently.


#4

Hi Brian,

I try to recover the data from the GH file and see if I can reproduce the error.
Dropbox is not syncing the Desktop folder. I guess geometry only would have worked either since copy/paste didn’t work nor export in different file formats.


(Steve Baer) #5

Do you have dropbox installed though? If so, do you know what version of dropbox?


#6

Hello,

I’ve Dropbox 44.4.58 installed but also BoxSync, GoogleDrive and TU-Cloud which is OwnCloud. I’ve never experienced any Problems with them before…

I managed to recover the Data from the GH file but wasn’t able to reproduce the error.

Isn’t it the case that without license saving and copy/paste is not allowed. So that maybe the license vanished for some reason!? I didn’t think my laptop was switched on at the time but maybe the license check between the machines was causing the error, since I used the license the day before on the laptop?

Best

Tom