I just imported a step file into the WIP. The perspective and right view windows are working but the top and front views are a blank red screen. I think it may have something to do with the GPU but not sure.
i’ve got the same issue here as well. i thought they fixed it though.
If you (both) could please post the output of the Rhino command _SystemInfo.
WIP systeminfo.txt (2.9 KB)
Also, please attach the STEP file you are importing.
Sorry can’t release it. If it happens on something I can release I’ll send it to you.
Thanks
FWIW- if you send it via this link: https://www.rhino3d.com/upload it stays on mcneels private server, we use the file for diagnostics and then delete it. no worries about releasing it publicly we don’t do that…ever.
files like that are pretty crucial to help fix the red screen problem you are experiencing as they tend to be file specific and can be hard to replicate.
OK the file is named Seaga_RH_for _render
@marlin just sent you info via Support bee-
Sorry Kyle I’m not seeing where that is on the site.
I was just letting marlin know I sent him info internally. you won’t be able to see that stuff. I’m hoping he can use your file to debug the display issue with the step file you sent-
here is my sysinfo as well as a model that does it.Trigger.stl (538.4 KB)
sysinfo_kleerkoat.txt (141 Bytes)
your sysinfo looks broken, @kleerkoat. Can you reupload?
FWIW, the Trigger.stl looks like this on my machine
Rhino 6 SR12 2018-11-8 (Private Developer Build, 6.12.18312.1000, Git hash:n/a)
Licence type: Beta Lab License, build 2018-11-08
License details: Cloud Zoo. In use by: Nathan 'jesterKing' Letwory (McNeel)
Expires on: 2018-12-23
Apple Intel 64-bit macOS Version 10.14.1 (Build 18B75) (Physical RAM: 8Gb)
Machine name: jesterMacPro
Language: en-FI (MacOS default)
Intel(R) Iris(TM) Graphics 650 (OpenGL ver:4.1 INTEL-12.2.17)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 2x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: Intel Inc.
Render version: 4.1
Shading Language: 4.10
Driver Date: (null)
Driver Version: (null)
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1536 MB
Displays: Color LCD (227dpi 2x)
Screen size: 1280 x 800
USB devices
Apple Inc.: iBridge
Bluetooth devices
None
Third party kernel extensions
com.intel.kext.intelhaxm (6.2.1) 7B6ABC56-699C-3449-A0EC-BEB36C154E3C
com.3dconnexion.driver (10.4.4) 18C5C020-DF5F-372B-BA0D-B123E748DEE4
com.cisco.kext.acsock (4.5.0) D5CD13F0-0EAE-3A95-9ECB-970AFAFCB139
Third party plugins
/Applications/Xcode.app/Contents/Developer/usr/lib/libBacktraceRecording.dylib
/Applications/Xcode.app/Contents/Developer/usr/lib/libMainThreadChecker.dylib
/Applications/Xcode.app/Contents/Developer/Platforms/MacOSX.platform/Developer/Library/Debugger/libViewDebuggerSupport.dylib
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/RhCore.framework/Versions/A/RhCore
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/OpenNURBS.framework/Versions/A/OpenNURBS
/usr/lib/system/introspection/libdispatch.dylib
/usr/lib/system/introspection/libsystem_pthread.dylib
/Library/Frameworks/3DconnexionClient.framework/Versions/A/3DconnexionClient
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/CustomViews.framework/Versions/A/CustomViews
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/RhCore.framework/Versions/A/Frameworks/Sparkle.framework/Versions/A/Sparkle
/Applications/Xcode.app/Contents/SharedFrameworks/DebugHierarchyFoundation.framework/Versions/A/DebugHierarchyFoundation
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/RhCommon.framework/RhCommon
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/RhMaterialEditor.framework/RhMaterialEditor
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/RhCommonRDK.framework/RhCommonRDK
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/libccycles.dylib
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/libOpenImageIO.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/RaytracedBonusMaterials.rhp "Raytraced Bonus Materials" 1.0.0.0
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp "RhinoCycles" 6.12.18312.1000
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/RhinoRenderNext.rhp "Rhino Render Next" 0.0.2.0
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/SketchPad.rhp "SketchPad" 1.0.0.0
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/PlugIns/NamedSnapshots.rhp "Snapshots" 6.12.18312.1000
/Users/nathan/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/RaytracedMaterials.rhp "Raytraced Materials" 0.0.1.0
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/PlugIns/import_STL.rhp "STL Import" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp "Grasshopper" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/PlugIns/PanelingTools.rhp "PanelingTools" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp "Commands" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/Frameworks/RhMaterialEditor.framework "Renderer Development Kit" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/PlugIns/Alerter.rhp "Alerter" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp "RDK_EtoUI" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/PlugIns/Displacement.rhp "Displacement" 6.12.18312.1000
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp "IronPython" 5.1.2015.132
/Users/nathan/Library/Developer/Xcode/DerivedData/MacRhino-exzjctcbbvdvhmdtfeclznzclicx/Build/Products/Debug/Rhinoceros.app/Contents/PlugIns/RhinoRender.rhp "Rhino Render" 6.12.18312.1000
sorry about that. it opens the file fine, it’s when changing the view that it goes red.
Rhino 6 SR12 2018-11-6 (Public Build, 6.12.18310.10526, Git hash:master @ 796297cb9cb110b9a02b7734498c64c8583a4eb8)
Licence type: Beta, build 2018-11-06
License details: Stand-Alone
Expires on: 2018-12-21
Apple Intel 64-bit macOS Version 10.14.2 (Build 18C38b) (Physical RAM: 16Gb)
Machine name: DMC4000
Language: en-US (MacOS default)
AMD Radeon R9 M370X OpenGL Engine (OpenGL ver:4.1 ATI-2.4.7)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: ATI Technologies Inc.
Render version: 4.1
Shading Language: 4.10
Driver Date: (null)
Driver Version: (null)
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB
Displays: LG ULTRAWIDE (81dpi 1x), Color LCD (221dpi 2x)
Screen size: 2560 x 1080, 1440 x 900
USB devices
Apple: Internal Memory Card Reader
VIA Labs, Inc. : USB3.0 Hub
Seagate: FA GoFlex Desk
Apple Inc.: Apple Internal Keyboard / Trackpad
Broadcom Corp.: Bluetooth USB Host Controller
Logitech: USB Receiver
Sony Computer Entertainment: Wireless Controller
Akai: MPK225
RELOOP: NEON
Denon DJ: DS1
Bluetooth devices
Apple: Apple Wireless Keyboard
Third party kernel extensions
at.obdev.nke.LittleSnitch (5233) 99AA4BC2-5C99-387D-B1B1-CB34451342F8
com.seagate.driver.PowSecDriverCore (5.2.7) 7145229E-88B7-259B-0054-63A19629690E
com.Logitech.Control Center.HID Driver (3.9.5) no UUID
com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7) 221C918E-8AE8-C995-2739-3B5C025ABA14
com.Logitech.Unifying.HID Driver (1.3.5) no UUID
com.paragon-software.filesystems.ntfs (23.0.15) 4D94E3D2-333E-3ED7-A03C-D82A3A7DFE2D
com.paceap.kext.pacesupport.snowleopard (5.9.1) 25206F6A-6BC3-E93C-C31E-371502C8CE8E
com.intel.kext.intelhaxm (6.0.5) 8C4C5339-F7AA-36E5-A052-3D2E7DC6DF16
com.bitgapp.eqMac2Driver (2.0) C8E2C7F3-989B-3EF0-AE56-80D339AC2703
com.sonicstudio.driver.SonicStudioProcessor (1.0.4d1) DF9C94A3-A5B1-39DA-8F96-FFD9B41F415D
com.Cycling74.driver.Soundflower (2) 2D779840-7439-31E5-8A66-D786C3F47B75
Third party plugins
None
Rhino plugins
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp "RhinoCycles" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/PlugIns/NamedSnapshots.rhp "Snapshots" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp "Grasshopper" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/PlugIns/PanelingTools.rhp "PanelingTools" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/PlugIns/import_STL.rhp "STL Import" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp "Commands" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/Frameworks/RhMaterialEditor.framework "Renderer Development Kit" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/PlugIns/Alerter.rhp "Alerter" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp "RDK_EtoUI" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/PlugIns/Displacement.rhp "Displacement" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp "IronPython" 5.1.2015.132
/Applications/RhinoWIP.app/Contents/PlugIns/RhinoRender.rhp "Rhino Render" 6.12.18310.1002@kleerkoat right, as I posted, changing to Rendered mode works fine. Does it matter what view you change first, and to what?
@andy, don’t you have a similar machine?
I’m seeing the same issue here - red screen when switching views. Don’t need any special file to reproduce - start a new file, insert a cube, and switch between views. It will correct itself if you switch between different views - I can’t seem to discern any rhyme or reason to when it occurs or corrects itself.
Output from _SystemInfo:
Rhino 6 SR12 2018-11-6 (Public Build, 6.12.18310.10526, Git hash:master @ 796297cb9cb110b9a02b7734498c64c8583a4eb8)
Licence type: Beta, build 2018-11-06
License details: Cloud Zoo. In use by: kev.r ()
Expires on: 2018-12-21
Apple Intel 64-bit macOS Version 10.13.6 (Build 17G3025) (Physical RAM: 32Gb)
Machine name: Kevin’s iMac
Language: en-US (MacOS default)
AMD Radeon R9 M295X OpenGL Engine (OpenGL ver:4.1 ATI-1.68.20)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: ATI Technologies Inc.
Render version: 4.1
Shading Language: 4.10
Driver Date: (null)
Driver Version: (null)
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 4 GB
Displays: iMac (173dpi 2x)
Screen size: 2048 x 1152
USB devices
Apple Inc.: Bluetooth USB Host Controller
Apple Inc.: FaceTime HD Camera (Built-in)
SanDisk: SDDR-189
Bluetooth devices
Apple: Apple Wireless Keyboard
Apple: Apple Magic Mouse
Apple: Apple Wireless Trackpad
Third party kernel extensions
at.obdev.nke.LittleSnitch (5207) 9FEE069A-6B44-395D-B154-411C856CB951
com.corel.painter.PainterAudioDriver (1) 38139DCB-3D10-329C-BB2D-7C7E2D84924B
com.intel.kext.intelhaxm (7.2.0) 0E6123B5-EF61-3050-95F1-9BC68008D888
com.avast.FileShield (4.0.0) AF1C89B5-14E1-3AB2-90C7-EFA7C75AF6FC
com.avast.PacketForwarder (2.1) 23DA7908-63C7-3658-8EEF-70B8C602D4FD
Third party plugins
/Library/ScriptingAdditions/SwitchResX Extensions.osax/Contents/MacOS/SwitchResX Extensions
Rhino plugins
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp "RhinoCycles" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/PlugIns/NamedSnapshots.rhp "Snapshots" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp "Grasshopper" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/PlugIns/PanelingTools.rhp "PanelingTools" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp "Commands" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/Frameworks/RhMaterialEditor.framework "Renderer Development Kit" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/PlugIns/Alerter.rhp "Alerter" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp "RDK_EtoUI" 6.12.18310.10526
/Applications/RhinoWIP.app/Contents/PlugIns/Displacement.rhp "Displacement" 6.12.18310.1002
/Applications/RhinoWIP.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp "IronPython" 5.1.2015.132
/Applications/RhinoWIP.app/Contents/PlugIns/RhinoRender.rhp "Rhino Render" 6.12.18310.1002
-Kevin
I am not certain, that this is Rhino specific.
ARCHICAD does the same when opening an OpenGL 3D viewport, almost always. I’m not sure, but I’m having this issue since 10.13.6 (or 13.5). My GPU is the AMD R9 M370X.
I’m having a hard time figuring out what “switching views” or “changing the view” means.
Here are my different guesses:
- Clicking in an inactive viewport to make it the active viewport.
- Selecting Set View > Bottom in the viewport context menu to change the viewport view.
- Selecting a different display mode, like Shaded or Ghosted.
- Or even, rotating a perspective view to change its orientation.
The red viewport could be an issue only with recent AMD Radeon GPUs. So far, all the computers with this problem have an AMD Radeon R9 GPU. Nathan cannot duplicate this with an Intel Iris Graphics 650, and I cannot duplicate this with an AMD Radeon Pro 460.
Sorry for not being clearer, I’m just clicking the view names at the top of the viewport: “Perspective”, “Top”, “Front”, “Right”
-Kevin
I’ve made a short screen recording to illustrate the problem: RhinoWIP_red_screen.mov
-Kevin
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