Recent updates making work impossible!

WHAT THE IS GOING ON!
Have updated Rhino yesterday, and its is almost impossible to use. I try editing points and it crashes, I’m working and the tabs for changing views are not functioning, and then disappear exposing a slither of the desktop behind it, the Box Edit issue was fixed and now is back.

Is another fix or update on the line for roll out?

Hi - please run the Rhino SystemInfo command and post the result here.
Thanks,
w

Rhino 6 SR13 2019-2-27 (Rhino 6, 6.13.19058.371, Git hash:master @ 17cd8b51accbe17dd04b48028f49d5e77a67f17b)
License type: Commercial, build 2019-02-27
License details: LAN Zoo Network Node

Windows 7 SP1 (Physical RAM: 32Gb)
Machine name: DRAFTING2

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K4000 (NVidia) Memory: 3GB, Driver date: 8-4-2014 (M-D-Y). OpenGL Ver: 4.4.0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.4
Shading Language: 4.40 NVIDIA via Cg compiler
Driver Date: 8-4-2014
Driver Version: 9.18.13.4066
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 3 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\SolidTools.rhp “SolidTools”
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Users\Dan Summers\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\LayoutManager (23664189-f095-4e9c-8f6d-1073c2c60efc)\0.2.6.0\LayoutManager.rhp “LayoutManager” 0.2.6.0
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\import_STEP.rhp “STEP Import”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Thanks for that information!

Which version of Rhino did you run prior to this update?

To be honest I don’t remember the build version info. Sorry

The old drivers for your Quadro stand out as a likely cause.
In Rhino, o the right in the panels container with Layers/Properties/Help/etc., do you see one named Notifications?
It should have a message about old drivers.
Double click on that and see if yo can get them updated.

Assuming that works and gets you sorted, please reply back either way with an updated SystemInfo list.

Thanks

No problem, I was only trying to make sure that it wasn’t Rhino 5.
It is interesting that Rhino 6 behaved better with drivers that old…
As John says, update those and please post a new SystemInfo after that.

Will do, it might be an issue doing that due to company policies.

Okay, here is the new sysinfo
Rhino 6 SR13 2019-2-27 (Rhino 6, 6.13.19058.371, Git hash:master @ 17cd8b51accbe17dd04b48028f49d5e77a67f17b)
License type: Commercial, build 2019-02-27
License details: LAN Zoo Network Node

Windows 7 SP1 (Physical RAM: 32Gb)
Machine name: DRAFTING2

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K4000 (NVidia) Memory: 3GB, Driver date: 2-14-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 412.29

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-14-2019
Driver Version: 24.21.14.1229
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 3 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Users\Dan Summers\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\LayoutManager (23664189-f095-4e9c-8f6d-1073c2c60efc)\0.2.6.0\LayoutManager.rhp “LayoutManager” 0.2.6.0
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

new system info is below. Cheers

Hi Dan - any change? I guess not, but just making sure…

-Pascal

Cant quite tell yet, there is still an issue when zooming in or out the viewport is stuck at the same magnification with the exception of a small square area that zooms in and out. Then I have to click on the
header of Rhino instance, it updates and the view port is correctly displayed.

When you installed the new driver, did you click on the option to do a “clean install”? I suspect there might be old settings preserved from the older driver.

Yeah I did. The drivers are now up to date as of Feb 2019

The stuck zooming issue we have not seen on single display adapter systems.
We have seen this on “hybrid” systems with an onboard Intel chip too, but you don’t seem to have one.

I guess there’s an exception to every rule :yum:

Does this happen with all files or just one?
Your system doesn’t have a lot of VRAM, so if it’s a big file, or you have big image files in it, or other stuff that eats a lot of VRAM, it could manifest itself like you describe.

I suppose I’m foolish, but I never thought I’d see the day when 3GB of Video RAM would elicit

:slight_smile:

1 Like

It should be enough, but sometimes users inappropriately attach super high resolution images (Picture command) or use them in material definitions, instead of using the lowest resolution images they can that don’t compromise quality.

No high res textures, no bitmapping, no texturing of any kind, no anything crazy just plain old modeling. I use Cinema 4D for all or any texturing and rendering and presentation ready animations or single cell renders. Rhino is utilized for design and cad orientated work.

To and answer the previous question tho, yes this happens to all files no matter of size or complexity.