Problem to start Rhino windows 10

Hi, I have a problem to start rhino, I click the icon and the program don’t start, even with administrator option.
Anyone have the same problem?

Hi -
Does Rhino start in safe mode?
Also, have you checked in the Windows Task Manager to see if there are any running instances of Rhino?
-wim

No, rhino doesn’t start in safe mode.
Yes, when I start rhino I see in task manager a lot of background process but rhino doesn’t open in application section.
It only works when I install again rhino, but if I want to open another file.3dm or a new one, I can’t.
Now I’m working on a file but if I close this one I can’t open a new one.
The only way is to uninstall and install again, but the problem remains.

How can I solve this?

Hi -

Please run the Rhino SystemInfo command and copy-paste the result here.
-wim

Rhino 7 SR22 2022-9-12 (Rhino 7, 7.22.22255.05001, Git hash:master @ 196b1bc7dd093321e28dcc7a2bb8709a9bebe12d)
License type: Commerciale, build 2022-09-12
License details: Cloud Zoo

Windows 10 (10.0.19043 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro P2200 (NVidia) Memory: 5GB, Driver date: 2-24-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 442.50
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

Secondary graphics devices.
Citrix Indirect Display Adapter (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).
> External USB display device with 8 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-24-2020
Driver Version: 26.21.14.4250
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 5 GB

Rhino plugins that do not ship with Rhino
C:\Users\Utente\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\EleFront\4.2.2\ElefrontProperties.rhp “ElefrontProperties” 1.0.0.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Users\Utente\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”

Try Removing or Updating your Citrix Indirect Display Adapter Please (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).

1 Like

I remove Citrix and now it works.
Thanks!