Problem to start Rhino windows 10

Hi, I have a problem to start rhino, I click the icon and the program don’t start, even with administrator option.
Anyone have the same problem?

Hi -
Does Rhino start in safe mode?
Also, have you checked in the Windows Task Manager to see if there are any running instances of Rhino?

No, rhino doesn’t start in safe mode.
Yes, when I start rhino I see in task manager a lot of background process but rhino doesn’t open in application section.
It only works when I install again rhino, but if I want to open another file.3dm or a new one, I can’t.
Now I’m working on a file but if I close this one I can’t open a new one.
The only way is to uninstall and install again, but the problem remains.

How can I solve this?

Hi -

Please run the Rhino SystemInfo command and copy-paste the result here.

Rhino 7 SR22 2022-9-12 (Rhino 7, 7.22.22255.05001, Git hash:master @ 196b1bc7dd093321e28dcc7a2bb8709a9bebe12d)
License type: Commerciale, build 2022-09-12
License details: Cloud Zoo

Windows 10 (10.0.19043 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro P2200 (NVidia) Memory: 5GB, Driver date: 2-24-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 442.50
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

Secondary graphics devices.
Citrix Indirect Display Adapter (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).
> External USB display device with 8 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-24-2020
Driver Version:
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 5 GB

Rhino plugins that do not ship with Rhino
C:\Users\Utente\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\EleFront\4.2.2\ElefrontProperties.rhp “ElefrontProperties”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.22.22255.5001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Users\Utente\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”

Try Removing or Updating your Citrix Indirect Display Adapter Please (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).

1 Like

I remove Citrix and now it works.