Need advice to use Raster to Vector in Clayoo

I try tool Raster to Vector. I insert Clayoo logo but I click Preview button. Nothing happen.

when I click Abtract icon>Click Preview button. It work, however It give bad result.

Need advice to use this tool.
Attached file:
Clayoo 2.5 (Emboss) - Clayoo Logo Tutorial - YouTube.rar (30.6 KB)


Please write an email to, they will be able to help you more accurately with your doubts and give you an explanation on how to use the tool.