Mouse Cursor Misalignment

Rhino Rhino for Windows
1

Hello,
A number of my coworkers are reporting that their mouse cursors are misaligned in Rhino. They have to point to a spot to the left of an object to click and select the object.

Is there a way to “recalibrate” their mice? It isn’t a pervasive problem because not everyone (including myself) is experiencing the problem. This has been going on for a few months now and I’m surprised no one else has experienced the issue. I have just kept forgetting to report it.

People are using both the latest SR and SRC. I don’t know if anyone has gotten fed up enough to try reinstalling.

Thanks

2

This could be a Windows display issue.
Are you running recommended resolutions and scaling for your displays?

image
image1136×880 361 KB

3

Yep, I checked with one oth people who is having the problem and they are running the recommended resolution and Scaling.

4

If it were me, the next thing I’d look at are display drivers.
Please run the V6 SystemInfo command on one of these systems and sned the results back.

5

Rhino 6 SR20 2019-10-22 (Rhino 6, 6.20.19295.13421, Git hash:master @ 481f93f930741c2cc1997daf4bf3bc69627e071e)
License type: Commercial, build 2019-10-22
License details: LAN Zoo Network Node

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: XXX

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA Quadro K5200 (NVidia) Memory: 8GB, Driver date: 3-16-2018 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 391.25

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-16-2018
Driver Version: 23.21.13.9125
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 7680 MB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.20.19295.13421
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 6\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\SimLab\Plugins\SimLab Rhino 6 Integration\SimLabComposerIntegration.rhp “SimLab Composer Integration”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.20.19295.13421
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\import_ACAD.rhp “AutoCAD file import: import_ACAD”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Users\ihm\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Flamingo nXt 5.0 (fd53f8c4-546d-47d1-8820-e66c97645a97)\5.5.18018.1000\5.5\Legacy\Flamingo.Legacy.dll "Flamingo nXt Legacy File Reader " 5.5.18018.1000
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.20.19295.13421
C:\Program Files\SimLab\Plugins\SimLab 3D PDF From Rhino 6\plugins\SimLabPDFExporter.rhp “SimLab PDF Exporter”
C:\Program Files\Rhino 6\Plug-ins\export_GHS.rhp “General Hydrostatics (GHS) Export”
C:\Program Files\Rhino 6\Plug-ins\export_PDF.rhp “PDF Export” 6.20.19295.13421
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.20.19295.13421
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros 6\VRayForRhino.rhp “V-Ray for Rhino”
C:\Program Files\Rhino 6\Plug-ins\BlockEdit.rhp “BlockEdit” 6.20.19295.13421
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”

6

Any thoughts on what might be causing this issue?