Licensing Issues

Rhino Rhino for Mac
3

Hi @SBDC,

Please perform the following to solve the issue. I’d greatly appreciate it if you are able to PM me or email me at (aj@mcneel.com) the cloudzoo.txt file so that we can fix this issue.

  1. In Finder, click on Go -> Go to Folder… (Or press shift + command + G)
  2. Go to the following location by typing in EXACTLY this path: ~/Library/Application Support/McNeel/Rhinoceros/6.0/License Manager/Licenses
  3. Copy the file cloudzoo.txt and send it to us me through a PM. This is useful for us to debug and fix this issue.
  4. Delete all files in this folder (Move them to the trash).
  5. Restart Rhino. You will likely be prompted to login.