Issues using a custom font

I am using the the shape driver text input and the squid text curves command. Locally my definition works fine and I can see my model on my computer. However after uploading to shape-driver the font is no longer my custom font but I think its Arial. What might be causing this Issue and how can I resolve this?

Please let me know which font you are trying to use. It is likely not installed on our servers, which would be a simple explanation to your issue. If this is a free font, I can add it to the list of font requests and later add it to the servers.