I installed Rhino8 Evaluation for 90 days and encountered issues. When I click on commands to draw a circle, arc, or polygon, the command bar displays ‘Unknown command: _Circle’ (for the circle, as an example). I cannot draw a circle, arc, or polygon due to this problem. What should I do?
Hello- the Commands plug-in is not loading - can you please post a screen shot of Options > Plug-ins page, with the view filtered for ‘Commands’
Can you also please run SystemInfo in Rhino and copy/paste the results here.
-Pascal
I don’t have plug-ins in Rhino Options:
Here is SystemInfo:
Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15001, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Evaluation, build 2024-01-09
License details: Cloud Zoo
Expires on: 2024-05-01
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 7.7Gb)
.NET 7.0.9
Computer platform: LAPTOP - Unplugged [82% battery remaining] ~107 minutes left
Standard graphics configuration.
Primary display and OpenGL: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 6-15-2023 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.4502
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 6-15-2023 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.4502
> Integrated (slow!) graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 31.0.101.4502
Driver Date: 6-15-2023
Driver Version: 31.0.101.4502
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Also, Package manager, Import Option, and Export Option are unknown
I don’t think your graphics card is compatible with Rhino.
I can use Rhino 7 without any issues.
On 1 GB of video memory? Interesting
I would try reinstalling Rhino
I tried repair, uninstall and reinstall for several times, but it doesn’t work.
Also I have upgraded windows to the latest version, but it doesn’t work.
Maybe even try downloading another installer. If that doesn’t work, please let us know.
Where can I find another installer?
I download it from Rhino - Downloads
Is your Windows up to date?
Hi -
In the Rhino Options, change the update frequency to Service Release Candidates. That will then find a 8.4 installer.
-wim
I uninstalled Rhino 8.3 and installed Rhino 8.4, but the issue still exists.
Also, I tried to install it on another notebook with the updated and clean Windows 11, but the issue still exists.
Meanwhile, I have Rhino 7 Lab license. It works well. The Plug-in appears in Rhino Options. I am thinking about upgrading to Rhino 8. What causes this issue?
Hi -
Please also provide the SystemInfo data from this different machine.
-wim
Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15001, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Evaluation, build 2024-01-09
License details: Cloud Zoo
Expires on: 2024-05-01
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 7.9Gb)
.NET 7.0.0
Computer platform: LAPTOP - Plugged in [96% battery remaining]
Standard graphics configuration.
Primary display and OpenGL: Intel(R) UHD Graphics 620 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.2111
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: Intel(R) UHD Graphics 620 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.2111
> Integrated (slow!) graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 31.0.101.2111
Driver Date: 7-19-2022
Driver Version: 31.0.101.2111
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
I compared it with SystemInfo of Rhino7. The Commands.rhp was not loaded.
And here when I installed Rhino 8.4.
Rhino 8 SR4 2024-1-30 (Rhino 8, 8.4.24030.15001, Git hash:master @ 97577baf4e4ae40c7f2ed3ef4e802db24f2e82ae)
License type: Evaluation, build 2024-01-30
License details: Cloud Zoo
Expires on: 2024-05-01
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 8GB)
.NET 7.0.0
Computer platform: LAPTOP - Plugged in [96% battery remaining]
Standard graphics configuration.
Primary display and OpenGL: Intel(R) UHD Graphics 620 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.2111
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: Intel(R) UHD Graphics 620 (Intel) Memory: 1GB, Driver date: 7-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 - Build 31.0.101.2111
> Integrated (slow!) graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 31.0.101.2111
Driver Date: 7-19-2022
Driver Version: 31.0.101.2111
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.4.24030.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.4.24030.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.4.24030.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.4.24030.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.4.24030.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.4.24030.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
When I opened Rhino 8, these messages were in the command:
System.ArgumentOutOfRangeException: Length cannot be less than zero. (Parameter ‘length’)
at System.String.ThrowSubstringArgumentOutOfRange(Int32 startIndex, Int32 length)
at System.String.Substring(Int32 startIndex, Int32 length)
at Commands.CommandsPlugIn.CreateCommands()
at Rhino.PlugIns.PlugIn.InternalCreateCommands()
at Rhino.Runtime.HostUtils.CreateCommands(PlugIn plugin)
at Rhino.PlugIns.PlugIn.CreateFromAssembly(Assembly pluginAssembly, Boolean displayDebugInfo, Boolean useRhinoDotNet)
Is it related to the issues?
I have the same issues.
- Unknow command for circle, arc, or polygon
- Don’t have plug-ins in Rhino Options
Any update for fix this issue?
Rhino 8 SR5 2024-2-15 (Rhino 8, 8.5.24046.03001, Git hash:master @ e8229c556c788288cab06127611336f1d7162c19)
License type: Commercial, build 2024-02-15
License details: Stand-Alone
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32GB)
.NET 7.0.0
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3070 Ti (NVidia) Memory: 8GB, Driver date: 9-12-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.42
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-12-2023
Driver Version: 31.0.15.3742
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.5.24046.3001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.5.24046.3001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.5.24046.3001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.5.24046.3001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.5.24046.3001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.5.24046.3001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”