Hi,
After update from .12.10.2021 version: 7SR11(7.11.21285.13001) Rhino is crushing every single time when I want to change Ground Plane material.
Hi - please run the Rhino SystemInfo command and copy-paste the result here.
-wim
Rhino 7 SR11 2021-10-12 (Rhino 7, 7.11.21285.13001, Git hash:master @ ca75d3c67ded62b7ad8856f48d5ef2d6d1d926be)
License type: Commercial, build 2021-10-12
License details: LAN Zoo Network Node
Windows 10.0.19042 SR0.0 or greater (Physical RAM: 32Gb)
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 9-5-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1
- Secondary monitor attached to adapter port #2
Primary OpenGL: NVIDIA Quadro RTX 4000 (NVidia) Memory: 8GB, Driver date: 4-5-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 462.30
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-5-2021
Driver Version: 27.21.14.6230
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Scan&Solve Pro for Rhino 6 & 7\SnSPro_Rhino_6+7.rhp “Scan&Solve Pro for Rhino” 1.0.0.0
C:\Users\mateusz\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\Flamingo nXt 5.0 (fd53f8c4-546d-47d1-8820-e66c97645a97)\5.5.18347.11581\5.5\Legacy\Flamingo.Legacy.dll "Flamingo nXt Legacy File Reader " 5.5.18347.11581
C:\Users\mateusz\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\Flamingo nXt 5.0 (fd53f8c4-546d-47d1-8820-e66c97645a97)\5.5.18353.6521\5.5\Flamingo.nXt.rhp “Flamingo nXt 5.5” 5.5.18353.6521
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\NamedPositions.rhp “Named Position”
Hi -
Please disable Flamingo 5.0, Flamingo 5.5, and Scan&Solve and restart Rhino. Does that help?
I’m not finding any crash reports from your gmail account. Please always send in the report when Rhino crashes.
-wim
Cause it is crushing in rhino loged to my work e-mail which is: (–deleted–)
Check this one. I’ll back to you when I will do your tips.
Thanks Mateusz -
I’ve deleted that eMail address in your post as that might be found by spam-bots.
I checked that work account but didn’t find any crash reports from there either.
First try with the plug-ins disabled, and, if that doesn’t help, the next time Rhino crashes, before you send in the report, please look on the desktop for the dump file and upload that to Rhino - Upload to Support with a mention to this thread in the comments field. Note that sending in the crash report from the regular dialog box will then delete the dump file from the desktop.
So:
- cause Rhino to crash
- wait for Crash reporter dialog to pop up
- use File explorer to look on the Desktop
- find and send the .dmp file
-wim
Hi Wim,
I did your advice but it didn’t help. After I turned plugins back and set up ground plane to “water ocean” material in this case, it crushed again.I sent rhino crash .dmp file on Rhino-Upload Support
Hei Mateusz -
Just to make sure that I understand that part correctly. You disabled Flamingo, restarted Rhino, changed the ground plane and all went fine. Then you enabled Flamingo again and Rhino started crashing again?
Also, do you remember which version you were running before updating to 7.11?
-wim
Yes correctly. I disabled Flamingo and S&S–>restarted Rhino–>open again changed the ground plane(and in that point was ok because rendering engine was setup to random rhino render since flamingo was disabled)–> change back ground plane to default material(to avoid crushing during turning on Rhino) and save–> open again Rhino and enable Flamingo and S&S–>change ground plane water ocean material and in this point was a crush.
I’m not sure which version was before 7.11, I assume that latest one before 7.11. I’m doing updates always when Rhino inform me that update is available.
Thanks for confirming that!
We’ll get someone to look at that crash dump that you uploaded - RH-65970.
Apart from that, I can only recommend to start looking into replacing Flamingo with the built-in renderer that is based on the Cycles engine.
-wim
Hei Mateusz -
The 7.11 hotfix that was just released should solve the issue that you were having.
-wim
Hei Wim,
Thank you for your answer.
I did recently reinstalation of Rhino and Flamingo and that helped.
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