I created a file yesterday and was using RhinoRender to generate renderings and a material palette.
Today, when I go to open the file, the Rhino application freezes and says “Loading Rhino Render, version 1.50, Mar 19 202, 23:54:52” in the command dialogue box. It stays stuck on this until I have to force close the program.
Is the file corrupt? If so, is there a way to troubleshoot it? The .bak file similarly doesn’t load.
Thanks.
Hello - but Rhino opens other files OK, correct? Can you please run SystemInfo in Rhino and post the results here?
-Pascal
Hello - thanks - nothing leaps out at me… the video drivers are a little old-ish, but that does not seem like it would cause this. My guess of the moment is that there may be an object in the file that does not want to create a render mesh and gets stuck at that stage if there is a shaded or rendered viewport in the file. Doe the file open if you start Rhino in Safe Mode?
To start Rhino in Safe Mode: Windows start menu, type in ‘Rhinoceros’ and look for the ‘Rhinoceros in Safe Mode’ entry.
You can send us the file for a look - www.rhino3d.com/upload. Please put a link back to this topic in your comments.
-Pascal
Thanks for your prompt response.
The file doesn’t load in Safe Mode either. I will upload it at the link provided.
Hello - thanks, I got it - the file opens instantly here and shades/renders as expected… Are all the materials and textures you added from a local file or are they on a network drive or a synced drive like dropBox or Google Drive?
-Pascal
The materials and textures are from the McNeel Render Content - I’m not sure where this information is saved. The file path reads like this:
User Name > AppData > Roaming > McNeel > Rhinoceros > 6.0 > Localization > en-US > Render Content
Thanks.
Thanks, that all looks correct, to me… Is this a new installation of Rhino? I’ll ask some bigger brains here but can you try doing a repair of the Rhino install? Windows Start menu > Settings > Apps > find Rhino 6, select it and click Modify then Repair…
-Pascal
I tried the repair / reboot and it still didn’t take. The Rhino license is relatively new and the program was updated recently as well.
Replacing the materials in the file with new ones seems to have sorted it out, but I do not know why.
-Pascal
Hi! I have this exact issue but cannot open the file at all to remove the materials. Is there another way to get it open? Am in a bit of a deadline emergency! Thanks
Hi Jed -
Can you post the file here?
Also, run the Rhino SystemInfo command and copy-paste the result here.
-wim
Thanks Wim,
Rhino 7 SR1 2020-12-8 (Rhino 7, 7.1.20343.09491, Git hash:master @ 350b20978b4fcd75493212fbd3c4248983612f86)
License type: Evaluation, build 2020-12-08
License details: Cloud Zoo
Expires on: 2022-06-10
Windows 10.0.19042 SR0.0 or greater (Physical RAM: 24Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 675MX (NVidia) Memory: 1GB, Driver date: 4-9-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 425.31
> Accelerated graphics device with 3 adapter port(s)
- Windows Main Display attached to adapter port #0
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-9-2019
Driver Version: 25.21.14.2531
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
C:\Users\Jed\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22102.1509
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hi Jed - start by downloading and installing the latest - we are on SR18 or so.
https://www.rhino3d.com/download/rhino-for-windows/evaluation
-Pascal
I get loading v-ray for rhinos version 6.00.03 and loading legacy rhino render version 1.50 . Its just keep loading i have to forcefully stop and still the file won’t open . Its a 3dm file